Insurance Specialist / Front Desk

Insurance Specialist / Front Desk

CRYSTAL VISION CENTER - 3.0

College Station, TX Job Details Full-time $14 - $18 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Qualifications Interpersonal skills Filing High school diploma or GED Attention to detail Organizational skills Full Job Description Job Summary We are seeking a friendly and organized Front Desk Host to join our team. In this role, you will be the first point of contact for our patients, responsible for creating a welcoming environment. Your primary duties will include greeting and checking in patients, answering phone calls, scheduling appointments, and preparing and verifying insurance information. Strong communication skills, attention to detail, and a positive attitude are essential to ensure a smooth and professional experience for all visitors. Responsibilities Greet patients promptly and warmly as they enter the office, creating a welcoming and professional environment Check in patients, verify personal and insurance information, and update records as needed Answer incoming phone calls, respond to inquiries, and direct calls to appropriate team members Schedule, confirm, and reschedule appointments using office management software Collect and input insurance details; verify vision and medical coverage prior to appointments Prepare necessary insurance forms and documentation for billing and patient visits Handle patient check-out, including collecting payments and providing receipts Maintain organized and up-to-date patient records in compliance with HIPAA regulations Coordinate with optometrists, technicians, and optical staff to ensure smooth patient flow Keep the front desk area clean, stocked, and presentable at all times Assist with basic administrative tasks such as filing, scanning, and mailing Provide excellent customer service and assist patients with general questions or concerns Qualifications High school diploma or equivalent (required); additional administrative or healthcare training is a plus Previous experience in a medical, optometry, or front desk setting preferred Knowledge of insurance verification, especially vision plans (e.g., VSP, EyeMed, etc.) is highly desirable Proficient in using office software, scheduling systems, and basic computer functions Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask and stay calm in a fast-paced environment Professional appearance and demeanor Friendly, patient-focused attitude with a commitment to customer service Reliable and punctual with a strong work ethic Familiarity with HIPAA regulations and patient privacy best practices Join our team as a Front Desk Receptionist where you can contribute to creating an exceptional experience for our clients while developing your professional skills in a supportive environment!

Job Type:

Full-time Pay:

$14.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Ability to

Commute:

College Station, TX 77845 (Required) Ability to

Relocate:

College Station, TX 77845: Relocate before starting work (Required)

Work Location:

In person