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Job Description
Company Overview Senderra RX Pharmacy is a specialty pharmacy dedicated to providing exceptional service to patients. We believe that success lies in serving others, and we leverage technology and data to enhance our processes and improve outcomes for patients, prescribers, pharma, and payors. Education /
Licensing Requirements:
High School Diploma or GED preferred.
Experience Requirements:
1-2 years' experience in a high volume prior authorization environment preferred.
Position Overview :
Serves as a patient's advocate during the Prior Authorization approval process.
Positions reporting to this position:
Direct reports: None Essential Skills/Experience - Organizational skills Proven time management skills Team player Knowledge of medical terminology Accurate data entry skills Excellent attention to detail Proven ability to prioritize and multi-task Characteristics - Sense of urgency Organized, detail oriented; catches errors early Ethical; respects confidentiality
Responsibilities:
Responsible for reviewing and revising Letter of Medical Necessities (LMN) for grammar, punctuation, and accuracy. § Responsible for collaborating with provider offices to secure electronic medical records (EMR) such as patient charts, clinical notes, and documentation for items requested by PA team to complete prior authorizations § Responsible for reporting all customer complaints. § Knowledgeable regarding Senderra's community values and demonstrates them daily. § Participate in staff meetings and conference calls as needed. § Performs other incidental and related duties as required.
Working Conditions:
§ Fast-paced environment. § Requires normal vision (corrected) both close and distant. § Requires normal hearing levels (corrected). § Requires working at a desk to use a phone and computer for extended periods of time. Requires sitting, bending. § Uses office equipment and machinery effectively. § Requires normal finger dexterity for keyboarding. § Works effectively with frequent interruptions. § Lifting requirements of 15 pounds occasionally. § Minimal travel