Lead Medical Receptionist

Lead Front Desk Receptionist - Dermatology Solutions Decatur, TX Full-Time | Competitive Pay | Supportive Team Environment Busy dermatology office in Decatur is seeking an experienced, reliable, and professional Lead Front Desk Receptionist to join our team. We are looking for someone who is punctual, organized, tech-savvy, and able to multitask in a fast-paced medical office setting while providing excellent patient care and customer service.

Responsibilities:

Greet and check in/check out patients professionally and efficiently Schedule appointments and maintain smooth clinic flow Verify insurance eligibility and benefits Collect copays, deductibles, coinsurance, and balances Understand and explain EOBs, deductibles, copays, coinsurance, and out-of-pocket maximums Answer patient questions regarding billing and insurance Maintain accurate patient records in EMR Support front desk operations and work closely with the clinical team Multitask while staying organized and detail-oriented

Qualifications:

Previous medical front desk experience required Strong knowledge of insurance benefits and billing terminology Understanding of EOBs, deductibles, copays, coinsurance, and OOP maximums Strong typing, computer, and organizational skills EMR experience preferred Excellent communication and customer service skills Reliable, punctual, and a strong team player Ability to work independently and stay calm under pressure

Benefits:

Competitive pay based on experience Health, dental, and vision insurance Paid time off Employee discounts on treatments and products Growth opportunities within a supportive team environment Experienced team leads and candidates with billing or aging experience are highly encouraged to apply.

Pay:

$19.00 - $21.00 per hour

Benefits:

Dental insurance Employee mentoring program Free parking Health insurance On-the-job training Paid sick time Paid time off Vision insurance

Work Location:

In person