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Diagnostic Appointment Scheduler
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Advanced Neurology, Epilepsy and Sleep Center
El Paso, TX (In Person)
$27,529 Salary, Part-Time
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Job Description
Diagnostic Appointment Scheduler Advanced Neurology, Epilepsy and Sleep Center El Paso, TX Job Details Part-time $12 - $14 an hour 16 hours ago Qualifications Spanish Active listening Phone communication English Medical administrative support Phone triage Full Job Description We are looking for a dynamic candidate for our Diagnostic Scheduler position at our Lee Trevino location. Experience in a Call Center environment, Healthcare experience a must. Must have strong phone and verbal communication skills along with active listening. Must be able to focus on customer service and maintain professional demeanor with customers, co-workers and clinical team. Courteously and efficiently answers all incoming calls and connects callers with the correct extension. Calls to schedule and confirm all diagnostic procedures performed at our Neurodiagnostics Center. Takes time to explain all procedures and instructions. Takes and relays messages in an accurate and timely manner. Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary. Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party. Provides a pleasant and helpful phone contact for callers. Performs clerical duties as assigned to maintain workflow in the department.