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Front Office Representative
Job
Ovation OBGYN
Frisco, TX (In Person)
$37,440 Salary, Full-Time
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Job Description
Company Overview Ovation Obstetrics and Gynecology in Frisco, TX is seeking a Front Office Representative to join our team. At Ovation, we use our expertise, experience, and understanding of our patients' specific health needs to provide personalized, professional healthcare in a comfortable, compassionate setting. We are looking for someone that thrives in a compassionate, nurturing, and collaborative environment. We strive to provide a workplace where everyone is valued and given opportunities to grow their skills while providing high quality care to our patients. Job Description The Front Office Representative provides support to the clinic and physician in the areas of patient care by performing a wide variety of administrative duties. The Front Office Representative answers incoming calls, greets the patient and guides them through the check-in and check-out process. As the first impression for patients and visitors, they represent the clinic in a warm, welcoming, and professional manner. Successful candidates work well in a team environment and are empathetic to patient's needs and concerns. Essential Skills and Functions Answer incoming phone calls Schedules patient appointments Monitors and responds to front desk email messages Obtains prior authorizations for surgical procedures Verifies insurance, reviews patient financial responsibility with patients, and establishes payment agreements when needed Identifies special needs and takes appropriate steps to ensure patient appointments are scheduled according to set guidelines Check in patients to include updating and verifying insurance and demographic information in the EMR Ensure all new and existing patient forms are properly completed and documented in the EMR Check out patients to include collecting co-pays or deductibles and reviewing billed charges Verify insurance benefits Process incoming referrals Qualifications Out-patient medical office experience required Excellent customer service and communication skills. Empathetic to patient's needs and concerns. Highly motivated and organized. Ability to work independently and prioritize daily tasks. Experience with insurance verification and referrals Experience with basic desktop software, medical practice management, and electronic medical record systems (Athena is a plus) Fluent in English Excel under pressure with attention to detail Knowledge of and adherence to HIPAA rules and regulations. Years of Experience 2 years' experience in a medical practice, OBGYN experience is a plus Hours Full-time position Education High School Diploma or Equivalent Job Type Full-time Salary Starting at $18.00 per hour Benefits Health insurance Dental insurance Vision insurance 401(k) Paid time off Schedule Mon
- Thurs 8 am
- 5 pm; Fri 8 am
- Noon 8-hour shift Frisco, TX 75034: Reliably commute or planning to relocate before starting work (Required)