Dental Front Desk

Dental Front Desk Prominent Dental Grand Prairie, TX Job Details Part-time | Full-time $19 - $22 an hour 21 hours ago Qualifications Medical office experience Administrative experience Medical administrative support Medical billing Clerical experience Productivity software Full Job Description Overview Join a dynamic dental practice as a Dental Front Desk Specialist, where your energy and organizational skills will be the heartbeat of our patient experience! In this vital role, you will serve as the first point of contact for patients, ensuring smooth operations from appointment scheduling to insurance verification. Your proactive approach and attention to detail will help create a welcoming environment while managing administrative tasks efficiently. This paid position offers an exciting opportunity to be part of a team dedicated to delivering exceptional dental care with professionalism and enthusiasm. Duties Greet patients warmly and provide outstanding customer service, ensuring a positive first impression. Manage appointment scheduling using dental practice management software such as Eaglesoft or Dentrix, coordinating patient flow seamlessly. Verify insurance coverage, process claims, and handle billing and collections accurately using systems like Epic, Meditech, or Athenahealth. Review and update patient records in electronic health record (EHR) systems including eClinicalWorks, Meditech, or similar platforms, maintaining HIPAA compliance at all times. Answer multi-line phone systems with professionalism, providing information and directing calls efficiently. Assist with medical and dental insurance verification, pre-authorizations, and documentation review to streamline patient care processes. Maintain organized medical records and ensure proper filing of documents while adhering to health information management standards. Support office management tasks such as filing, data entry (including 10 key typing), and managing clinic supplies to keep the front desk running smoothly. Experience Previous experience working in a dental or medical office environment is highly preferred, especially in a front desk or administrative support role. Familiarity with dental terminology, medical coding (ICD-10/ICD-9/CPT), and insurance processes enhances your ability to perform duties effectively. Proficiency with EMR/EHR systems such as Eaglesoft, Dentrix, or similar software is essential for managing patient records and scheduling. Strong computer skills including Microsoft Office suite (Word, Excel) and health information management tools are required. Excellent phone etiquette, customer service skills, and the ability to handle multiple tasks simultaneously are critical for success. Bilingual abilities are a plus for serving diverse patient populations effectively. Experience with clinic operations such as intake procedures, medical billing, care plans, and documentation review will set you apart. Join us in delivering top-tier dental care by providing exceptional administrative support that keeps our practice running smoothly! Your dedication will help foster a positive environment where patients feel valued and cared for every step of their journey toward better oral health.

Pay:

$19.00 - $22.00 per hour

Work Location:

In person