Medical Receptionist

About the Role Monarch Dermatology PLLC is seeking a full-time, experienced Medical Receptionist to join our growing team. As the first point of contact for our patients, you will play a key role in creating a warm, professional, and welcoming experience while supporting the clinical team with essential administrative and insurance-related responsibilities. This role is ideal for someone who is detail-oriented, dependable, and comfortable working in a fast-paced medical environment where accuracy and communication matter. Why Join Us? At Monarch Dermatology, we are committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our culture is grounded in mutual respect, collaboration, and continuous learning.

We proudly offer:

Competitive hourly pay Health insurance Disability insurance Predictable, consistent hours (Monday to Friday, 7:30 AM to 3:30 PM) Generous paid time off and holiday pay Ongoing mentorship and training Retirement (401k) matching Employee charitable donation matching (up to $1,000 per year) Our leadership is approachable and responsive. We listen, we support, and we care about the people who work here. Who We Are Monarch Dermatology is a physician-owned private practice founded on integrity, excellence, and patient-centered care. Dr. Saad built this practice with the vision of creating a dermatology clinic where both patients and staff feel seen, heard, and respected. Our practice is growing rapidly, and we are excited to welcome team members who want to grow with us. Who Should Apply We are looking for candidates who have: Prior experience in a medical office (dermatology preferred) A strong understanding of insurance eligibility, prior authorizations, and patient benefits Excellent communication and interpersonal skills A team-first mindset with adaptability and professionalism Comfort working in a busy, patient-focused environment Experience with EMA (Modernizing Medicine) is a plus Key Responsibilities Greet patients warmly and professionally Check patients in and out, verifying demographic and insurance information Schedule appointments and follow-up visits accurately Handle incoming phone calls and triage inquiries appropriately Verify insurance eligibility and obtain prior authorizations Collect patient payments accurately Triage incoming faxes Coordinate referrals and medical records Maintain a clean, organized front office environment Requirements High school diploma or equivalent Minimum of 1 year of experience in a medical office (required) Experience with insurance verification and authorizations (required) Strong organizational, multitasking, and communication skills If you are looking to join a compassionate, high-performing team and want to make a meaningful impact on patients' lives, we encourage you to apply. We look forward to meeting you.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): How many years of experience do you have working in a medical office? How comfortable are you with insurance verification and understanding patient benefits? Which electronic medical record (EMR) systems have you used? Are you able to work full-time, Monday through Friday, from 7:30 AM to 3:30 PM consistently? Do you have reliable transportation? Which of the following tasks have you performed independently in a medical office? (Select all that apply). Insurance eligibility verification. Prior authorizations, Patient check-in and check-out, Collecting copays and balances, Scheduling follow-up appointments, Handling high call volume, Scanning and triaging faxes, Coordinating referrals.

Work Location:

In person