Front Desk Medical Receptionist

We are a well-established, busy, single-physician interventional pain and aesthetic practice looking for the right person to join our work family . Our ideal candidate is a positive, detail-oriented individual who thrives in a fast-paced environment and understands the importance of patient care and teamwork. This is a full-time position, Monday through Friday, 8 AM to 5 PM — no weekends or holidays . We offer competitive pay and benefits . Full- time employees have the opportunity to enjoy every third Friday afternoon off. This benefit may be temporarily suspended during periods of vacation coverage or staff illness

Why You'll Love Working With Us:

Supportive, team-based environment Opportunity to learn and grow in a specialized practice Direct impact on patient experience and care Collaborative culture that values strong work ethic and a positive attitude

Responsibilities:

Welcome patients and visitors warmly and professionally Check in patients, collect IDs and insurance cards, and accurately enter and scan documents into Athena (our EMR system) Assist patients with completing registration and financial forms Answer phone calls promptly and professionally for patients wanting to schedule an appointment. Route other calls to appropriate staff in the office Schedule and confirm patient appointments, ensuring efficient use of appointment slots Verify insurance eligibility for appointments Collect co-pays, co-insurance, deductibles, or outstanding balances from patients. Reconcile payments at the end of the day and prepare/upload necessary documents. Conduct chart preparations, register new patients, update existing patient records Maintain organized and confidential patient records Coordinate communication between patients, staff, and providers Maintain a clean and organized front desk area Support smooth daily clinic operations and participate in cross-training for other roles

What We're Looking For:

Previous experience as a Medical Receptionist (preferred) Knowledge of Athena or similar EMR/practice management software (a plus) Strong communication and organizational skills Ability to multi-task, prioritize, and remain professional under pressure Excellent communication skills, both verbal and written

Job Type:

Full-time Pay:

$17.00 per hour

Benefits:

Health insurance Paid sick time Paid time off Retirement plan

Medical Specialty:

Pain Medicine Work Location:

In person