Medical Front Desk Specialist - Primary Care

Marcos Medical Care is an established and busy primary care practice looking for an experienced Front Office Specialist. The right candidate must have prior experience working in an Internal Medicine or Family Practice clinic. The right candidate must speak Spanish.

DUTIES AND RESPONSIBILITIES

Welcomes and greets all patients and visitors, in person and on the telephone; answering or referring inquiries in a quick, friendly and professional manner. Scans and files a current patient's insurance card and driver's license, along with other documents and records for the patient. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone in a professional and timely manner. Maintain a clean and organized front desk area and patient lobby. Maintains patients' accounts by obtaining and updating existing patient demographics by collecting detailed patient information including personal and financial information. Collects any outstanding balances, co-pays, deductibles, and co-insurance and previous balances as needed. Posts charges and collections into the computer system. Closes and posts batches at the end of each day. Explain to patients the coverage amounts provided by their insurance policy so they can understand why some procedures may be covered, while others are not. Protects patients' rights by maintaining confidentiality of personal and financial information. As a Front Office Specialist, you will play a crucial role in providing exceptional customer service and ensuring guest satisfaction. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

SKILLS, KNOWLEDGED REQUIRES

1 year of previous experience working the front desk 1 year of experience using Athena EMR or other EMR software 1 year experience with verifying insurance Excellent communication and interpersonal skills Proficient in using phone systems and computer software Ability to multitask and prioritize tasks effectively Strong attention to detail and problem-solving abilities Friendly and welcoming demeanor is a plus! To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience and why you are interested in joining our team. We look forward to reviewing your application!

Job Type:

Full-time Job Type:

Full-time Pay:

$19.00 - $22.00 per hour Expected hours: 40 per week

Benefits:

401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Have you done insurance verification?

Language:

Spanish (Required)

Work Location:

In person