MEDICAL FRONT OFFICE SPECIALIST JOB SAN ANTONIO, TX

MEDICAL FRONT OFFICE SPECIALIST JOB - SAN ANTONIO, TX

Alamo Heights Dermatology - 4.7 San Antonio, TX Job Details 20 hours ago Benefits Free parking Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Phone communication Computer literacy High school diploma or GED Typing Full Job Description Why You'll Love This Job At Alamo Heights Dermatology, we believe that a doctor and patient become a team for treating an individual's dermatology needs in San Antonio. Benefits Paid Training Paid Time Off (PTO) Medical Insurance Dental Insurance Vision Insurance Life Insurance 401 (k) Employee Discount Free Parking Operational Hours Monday - Friday One Clinic - no traveling Role and Resp onsibilities Provide excellent customer service to patients Assist with Check-in/Check-out processes to ensure accuracy and efficiency. Verify insurance to confirm eligibility and coverage prior to appointments. Request and obtain authorizations for HMO insurances Verify PDT and patch testing benefits Call to obtain pre-authorization for surgeries and procedures Understand and explain to patient what their financial responsibilities Communication between physicians, medical assistants and staff regarding insurance matters, authorizations, etc. Communicate with our billing department regarding patient accounts and insurance matters Check voicemail box and return patient calls, create message in EMR and assign to appropriate staff when needed in a timely manner Schedule, reschedule or cancel patient appointments for providers accordingly if needed Update patient demographic data entry into the EMR system Answer and manage incoming phone calls, addressing patient inquiries and routing calls appropriately Ensure 100% collection on cosmetic services, adding cosmetic packages to Billing Alert. Confirm that all online credit card payments post in EClinicalWorks to reconcile with Transafe End of day reconciliation reports scanning all required documents and submit to APM or Practice Administrator by end of day. Additional responsibilities may be assigned Qualifications and Education Requirements High school or equivalent Medical front office experience (2 years preferred) Knowledge of CPT codes and medical terminology (preferred) Phone communication skills Typing skills Bilingual (English/Spanish) a plus Preferred Skills EMR experience Excellent phone customer service Refined verbal communication skills Basic computer skills Typing Medical terminology (Dermatology preferred) Insurance knowledge