Medical Receptionist

Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our fast paced healthcare team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your energetic approach and excellent communication skills will help streamline clinic operations, support patient care, and uphold the highest standards of confidentiality and professionalism. This position offers an exciting opportunity to contribute to quality healthcare delivery in a fast-paced, patient-centered setting. Duties Greet patients and visitors warmly, providing exceptional customer service at the front desk Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eCW. Verify insurance coverage and perform insurance eligibility and benefits verification, including Medicare and Medicaid processing Collect patient information accurately, update medical records, and review documentation for completeness and accuracy Collecting co-pays, co-insurances, deductibles or balances. Answer multi-line phone systems professionally, providing clear information and routing calls appropriately Maintain organized medical records, files, and documentation in compliance with HIPAA regulations Assist with office management tasks such as filing, faxing, data entry, and managing office supplies Support clinical staff with intake procedures, appointment reminders, and patient follow-up calls Utilize computer skills to operate EMR systems like eClinicalWorks or Dentrix efficiently Qualifications Proven experience as a Medical Receptionist or in a similar medical office administrative role with clinic or dental experience preferred Strong knowledge of EMR systems such as Epic, Meditech, Athenahealth, eCW. Familiarity with medical terminology, ICD-9/ICD-10 coding standards, CPT coding, and medical billing processes Excellent phone etiquette with multi-line phone system proficiency and typing skills (including 10-key typing) Ability to verify insurance benefits accurately. Knowledge of HIPAA regulations to ensure patient privacy and data security Bilingual abilities are highly valued to serve diverse patient populations effectively Strong organizational skills with attention to detail in documentation review and office management tasks Proficiency in Microsoft Office applications such as Word and Excel for administrative support tasks Exceptional customer service skills with a professional demeanor in a fast-paced environment Previous experience working with EMR/EHR systems like eClinicalWorks or Dentrix is preferred; hospital or dental clinic experience is a plus Join our team where your enthusiasm makes a difference! We are committed to fostering a supportive environment that values your contributions while helping you grow professionally. This paid position provides an engaging opportunity to be at the heart of patient care delivery while honing your administrative expertise in a thriving healthcare setting.

Pay:

$14.00 - $17.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person