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Overnight Medical Receptionist - Emergency Room
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LGND Acme Solutions, LLC
Schertz, TX (In Person)
Part-Time
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Job Description
Overnight Medical Receptionist - Emergency Room San Antonio, TX 78254 $10.50 an hour - Part-time $10.50 an hour - Part-time Overview Join our dynamic healthcare team as a Patient Access Representative in the Emergency Room, where your energetic and compassionate approach will make a real difference in patient experiences. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring smooth registration, accurate documentation, and efficient flow of information. Your proactive attitude and attention to detail will help facilitate timely care delivery while maintaining compliance with healthcare regulations. This position offers an exciting opportunity to contribute to a fast-paced environment dedicated to exceptional patient service and operational excellence. Duties Greet patients and visitors warmly, providing excellent customer service at the front desk and answering multi-line phone systems with professionalism and courtesy. Verify patient insurance coverage, perform insurance verification, and assist with billing inquiries using EMR (Electronic Medical Record) systems such as Wellsoft and GoRev Collect and review patient documentation, including intake forms, medical history, and consent forms, ensuring accuracy and completeness for proper medical records management. Maintain confidentiality by adhering to HIPAA regulations during all patient interactions and documentation review processes. Support administrative functions such as updating health information management systems, and managing office supplies to ensure a well-organized front desk environment. Experience Previous experience in a medical office setting or healthcare environment is preferred. Excellent computer skills including Microsoft Office Suite (Word, Excel) along with typing proficiency (10 key typing) for efficient data entry. Exceptional customer service skills paired with phone etiquette expertise; ability to handle multi-line phone systems confidently while maintaining professionalism under pressure. Bilingual abilities are a plus to effectively communicate with diverse patient populations. Prior office management or administrative support experience in a healthcare setting will help you thrive in this fast-paced role that demands attention to detail and organizational skills. Join us in delivering outstanding patient care by ensuring seamless administrative operations in our busy emergency department! Your enthusiasm for helping others combined with your technical expertise will empower our team to provide timely, compassionate service every day.