Dental Front Desk (Insurance Verification)

Dental Front Desk (Insurance Verification) Greenbrier Dental Center - 4.4 Chesapeake, VA Job Details Full-time $21 - $23 an hour 10 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer communication HIPAA Administrative experience Medical administrative support Organizational skills Health information management Full Job Description Overview Seeking an Experienced Full-Time Dental Insurance Verification Specialist in a Successful Single-Office Private Practice in the Greenbrier area of Chesapeake. Are you a caring and motivated individual looking to further your dental career with a great team devoted to customer service? If so, we want you to join our dental office family! You must be a team player that gets along well with others plus possess the following qualities: Detail-Oriented Excellent work ethics Dependable and have a great attendance record In this vital role, you will be the first point of contact for ensuring patients' dental insurance information is accurate and verified promptly. Your energetic approach will help streamline the insurance verification process, enabling our dental professionals to focus on delivering exceptional patient care. This position offers a rewarding opportunity to contribute to a well-organized, patient-centered environment where attention to detail and proactive communication are key. If you thrive in a fast-paced setting and possess a passion for dental office administration, this role is perfect for you! Responsibilities Verify dental insurance coverage by contacting insurance providers and reviewing policy details accurately and efficiently Explain insurance benefits and coverage limitations, exclusions and waiting periods to patients, if necessary. Obtain documentation from dental insurance companies as well as contacting patients to acquire required insurance information and clarify discrepancies or missing details. Ensure compliance with HIPAA regulations by handling all patient information with confidentiality and security Collaborate with dental office staff to confirm coverage for specific procedures and clarify any insurance limitations or requirements for waiting periods Maintain detailed records of insurance verifications, updates, and communications in Eaglesoft dental records management system Assist in resolving insurance claim issues or discrepancies by liaising with insurance companies and our billing department Stay current with changes in dental insurance policies, coding standards, and insurance regulations affecting dental billing and verification processes Experience Minimum of 2 years Prior dental office experience is required Strong knowledge of dental terminology, and dental records management Familiarity with dental CDT coding, ICD coding (ICD-9, ICD-10), and medical billing procedures is a plus Experience verifying insurance benefits within dental or healthcare settings is advantageous Excellent organizational skills with the ability to multitask efficiently in a busy office environment Knowledge of HIPAA compliance standards to ensure patient privacy and data security Office experience demonstrating proficiency with Eaglesoft dental records systems and administrative tasks This energetic role invites motivated professionals eager to make a tangible impact on patient experiences through precise verification processes. Join us in delivering seamless dentalcare support while advancing your career in the vibrant field of dental administration!

Pay:

$21.00 - $23.00 per hour

Benefits:

401(k) matching Disability insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Are you able to work a 34 - 36 hour work week with two evening until 6 pm? Are you able to keyboard blind-touch type at 40 words per minute with minimal errors?

Experience:

Dental Office:

2 years (Required)

Location:

Chesapeake, VA 23320 (Required)

Work Location:

In person