Front Desk Medical Receptionist

Front Desk Medical Receptionist Virginia Neurology and Sleep Centers Chesapeake, VA Job Details Full-time $17.00 - $17.50 an hour 7 hours ago Benefits Free parking Health insurance Dental insurance Paid time off 401(k) matching Qualifications Availity Computer operation Phone communication HIPAA Medical coding in physician offices Medical coding in outpatient clinics Medical scheduling Administrative experience Organizational skills Productivity software Medical terminology Office phone management Full Job Description Company Overview Our outpatient medical office is dedicated to providing specialized care. Our team is committed to delivering compassionate, patient-centered services in a professional environment. Job Summary We are seeking a dedicated and detail-oriented Front Desk Medical Receptionist to join our outpatient practice. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a comprehensive understanding of medical administrative support. This role involves managing patient interactions, coordinating appointments, and ensuring smooth clinic operations while maintaining compliance with healthcare regulations. Duties Greet patients warmly and professionally, providing exceptional customer service at all times. Verify insurance coverage and perform insurance eligibility checks using systems such as Epic, Meditech, Athenahealth, or other EMR (Electronic Medical Records) systems. Schedule patient appointments efficiently utilizing medical scheduling software and multi-line phone systems. Collect and process payments, including medical collections, ensuring accuracy in billing procedures. Maintain accurate and confidential medical records in compliance with HIPAA regulations and health information management standards. Review documentation for completeness and accuracy, including CPT (Current Procedural Terminology), ICD-9, ICD-10 coding, and care plans. Assist with insurance verification, billing inquiries, and follow-up on outstanding accounts. Manage phone etiquette professionally while handling multiple calls with efficiency and clarity. Requirements Proven experience as a medical receptionist or in a similar front desk role within a healthcare setting; clinic or dental office experience is preferred. Familiarity with EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix is highly desirable. Knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing procedures. Strong computer skills including proficiency with Microsoft Office suite and office management software like Eaglesoft or Dentrix. Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. Bilingual abilities are a plus to serve diverse patient populations effectively. Prior experience with insurance verification, documentation review, and health information management is advantageous. Demonstrated professionalism in phone etiquette, patient service delivery, and clerical support functions. Join our team to provide outstanding administrative support that enhances patient experiences while contributing to the smooth operation of our outpatient practice!

Pay:

$17.00 - $17.50 per hour

Benefits:

401(k) matching Dental insurance Free parking Health insurance Paid time off

Work Location:

In person