Dental Front Desk Administrator

Job Overview We are seeking an organized Dental Front Desk Administrator to join our dental team. In this pivotal role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic approach, combined with your meticulous attention to detail, will help coordinate appointments, manage patient records, verify insurance coverage, and facilitate seamless communication between patients and the clinical team. This position offers an exciting opportunity to contribute to a caring environment where exceptional customer service and administrative excellence are at the forefront. Responsibilities Greet patients warmly and professionally, creating a positive first impression for everyone entering the practice Schedule appointments efficiently using dental practice management software such as Genesis and Open Dental, ensuring optimal patient flow Verify insurance benefits and coverage details. Manage patient check-in and check-out processes with proficiency in multi-line phone systems and phone etiquette Maintain accurate and up-to-date patient records, including medical history, treatment plans, and billing information. Conduct insurance claims processing and documentation review to ensure compliance with HIPAA regulations Handle billing and collections efficiently while providing excellent patient service and support for inquiries related to care plans or billing issues Support office management tasks such as filing, data entry (including 10 key typing), and managing dental/medical records in accordance with HIPAA standards Coordinate with clinical staff to facilitate smooth clinic operations and ensure patient needs are met promptly Experience Prior experience as a Front Admin at Dental Office is a requirement Prior experience with billing dental insurance is a requirement. Fluency is Spanish is HIGHLY sought after, but not a requirement. Knowledge of HIPAA compliance standards to ensure confidentiality and privacy of patient informationJoin us in providing outstanding dental care by ensuring our front desk runs smoothly! We value energetic professionals who thrive on delivering exceptional service while managing essential administrative functions that keep our practice running seamlessly.

Pay:

$28.00 - $30.00 per hour

Benefits:

401(k) matching Family leave Military leave On-the-job training Paid sick time Paid time off

Work Location:

In person