Front Desk Medical Receptionist

Front Desk Medical Receptionist Experience Momentum - 3.7 Seattle, WA Job Details Part-time $21.30 - $22.00 an hour 8 hours ago Benefits Paid time off 401(k) matching Employee discount Qualifications Customer records maintenance Managing customer accounts Customer communication Records maintenance Health insurance co-pays Patient question and concern management Account maintenance Payment processing Greeting customers Patient demographics Client file management Assisting medical staff Medical scheduling Managing clients in a customer support role Phone customer support Medical records Customer relationship management Patient registration Faxing Managing patient records Entry level

Full Job Description Description:

Join Our High-Energy, Collaborative Team at Experience Momentum! If you're looking for meaningful work where your customer service skills truly matter and your schedule remains consistent, this could be the role for you.

Position Details Role:

Front Desk Medical Receptionist Location:

Fremont (Seattle)

Location Schedule:

Part-Time (24hrs/week), Monday-Thursday (closing shift until 7:15PM) Reports to:

Customer Relations and Sales Manager Compensation:

$21.30 - $22.00 per hour Experience Momentum is a thriving, mission-driven wellness center located in Seattle, WA providing integrative health services including physical therapy, massage therapy, nutrition counseling, personal training services and group fitness. We are seeking a Front Desk Medical Receptionist who brings warmth, reliability, and a solutions-focused mindset to every interaction.

Why You'll Love Working Here Consistent Schedule and Hours:

Monday -

Thursday, Closing Shifts Positive Work Culture:

Join a collaborative, values-driven team that prioritizes inclusivity and whole-person care.

Professional Growth:

Gain hands-on experience working with a team of physical therapists, dietitians, fitness coaches, and wellness professionals.

Wellness Perks:

Access to discounted services and fitness classes to support your personal health journey.

What You'll Do Greet & Support Clients:

Be the face that welcomes every client into our space—warmly, respectfully, and professionally.

Manage Appointments:

Coordinate scheduling across our service lines to maximize availability and streamline care.

Process Payments:

Accurately collect copays, balances, and payment information while maintaining hospitality excellence.

Support Communications:

Answer calls, respond to referrals, manage faxes, and deliver timely follow-ups to patients.

Maintain Records:

Keep client accounts up-to-date, ensuring all demographic and insurance information is current.

Handle Inquiries:

Respond clearly and compassionately to a range of client questions, including those related to Motor Vehicle Accident and L&I cases. Be a

Team Player:

Pitch in with additional administrative duties that help keep the clinic running smoothly. Who You Are A dependable and detail-oriented professional who thrives in a fast-paced, people-centered environment A clear communicator who can navigate sensitive or complex patient scenarios with grace Tech-savvy and organized, with the ability to manage multiple tasks calmly and efficiently Experience in a medical, clinical, or wellness setting is a plus, but not required. We value candidates who are reliable, adaptable, and quick to learn Benefits Include 401(k) with employer match after two months Paid time off accrual Paid Volunteer Day Free group fitness class access Employee discounts on services Experience Momentum participates in E-Verify to confirm the identity and employment authorization of all newly hired employees. To learn more about E-Verify, please visit www.e-verify.gov.

Requirements:

Customer service experience preferred Must be able to work closing shift M-TH until 7:15pm