Medical Receptionist

Position Overview:

We're looking for a friendly, detail-oriented, emotionally mature, reliable and dependable Front Desk Administrator who will help us build a calm and efficient front office. You'll be involved in scheduling, patient communication, insurance coordination, and payment collection. Prior Medical front office and medical insurance experience is a must. This is a multitasking role in a startup practice ideal for someone who enjoys meaningful patient interaction in a low-volume practice and wants to grow into a lead position as our practice expands.

About Us:

We are a boutique specialty clinic focused on Orofacial Pain/ TMJ and Sleep Disorders, led by a board-certified provider. Our mission is to deliver compassionate, high-quality care to patients with complex pain and sleep issues, many of whom have been referred to us by dentists, physicians, and specialists. As a new practice, we are looking for a front desk administrator who is excited to join and grow with us, wear multiple hats, and help create a warm, organized, and positive patient experience in our office.

Schedule:

Tue- Fri, 8 AM-5 PM with a 1‑hour unpaid lunch break

Key Responsibilities:

Greet patients warmly and manage check-in/check-out processes Schedule appointments and manage the provider's calendar Answer phones and respond to emails promptly and professionally Verify medical insurance coverage and eligibility Check and track pre-authorization requirements, gather and submit required documentation Communicate insurance coverage, authorization status, and expected out-of-pocket costs to patients clearly and compassionately Coordinate with the provider to clarify documentation or treatment plan details Manage self-pay patients: provide estimates, collect payment, issue receipts, and record transactions Collect co-pays and assist with payment-related questions Submit required forms and documentation to the external billing team Maintain accurate patient records in the EHR Coordinate lab cases and dental supplies Send/receive referrals, consult letters, and medical records Support basic office operations (supplies, mail, vendor calls, etc.)

What We're Looking For:

Experience working in a medical front office role (1+ year preferred) Friendly, upbeat, emotionally mature, dependable, shows up to work Comfortable discussing financial and insurance matters with patients Highly organized, attentive to detail, Team Player Ability to quickly adapt to new and evolving processes Complete assigned tasks Eager to learn and grow with a startup practice Proficient with Medical EHRs, scheduling software, and Microsoft Office Is a teamplayer

What We Offer:

Competitive hourly pay: based on your experience A respectful work culture in an at-the moment low-volume specialty clinic On-the-job training and hands-on support in a specialty clinic Opportunity to grow into a lead role as the practice expands Paid Sick Leave in compliance with Seattle's PSST ordinance Bilingual or multilingual candidates are strongly encouraged to apply Parking reimbursement, gym membership Medical insurance, FSA, HSA eligible after 3 months of full-time work.

PTO and Bonus To Apply:

Send us your resume to hiring@advancedtmjsleep.com and a brief note about why you'd be a great fit . We look forward to meeting someone who dedication resonate with ours.

Job Type:

Full-time Pay:

$22.00 - $27.00 per hour

Benefits:

401(k) Flexible spending account Free parking Health insurance Health savings account On-the-job training Application Question(s): Have you received

BLS/ CPR

training? Do you live within 30 mins to the clinic location?

Experience:

Medical / Dental office: 1 year (Required) Medical/ Dental Assistant or Front office: 1 year (Preferred)

License/Certification:

Registered Dental Assistant License (Preferred) Ability to

Commute:

Seattle, WA 98101 (Required)

Work Location:

In person