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Medical Front Desk Receptionist
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Valley Dermatology & Skin Cancer Center
Spokane Valley, WA (In Person)
$46,800 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and detail-oriented Medical Front Desk Receptionist to be the welcoming face of our healthcare facility. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and efficient front office operation. Your energetic approach and excellent communication skills will help create a positive experience for everyone who walks through our doors. You will handle a variety of administrative tasks, coordinate patient appointments, verify insurance information, and maintain accurate medical records using advanced Electronic Health Record (EHR) systems. Your proactive attitude and dedication to exceptional patient service will contribute significantly to our clinic's success. Duties Greet patients and visitors warmly, providing outstanding customer service with professional phone etiquette and a friendly demeanor Schedule appointments efficiently using medical scheduling software. Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate insurance verification and documentation review Manage multi-line phone systems to answer inquiries promptly and direct calls appropriately Maintain accurate medical records by updating EHR systems. Assist with medical billing processes, including collection of payments. Support administrative functions such as filing, data entry (including 10 key typing), and managing patient intake forms Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality at all times Collaborate with clinical staff to facilitate care plans and coordinate patient flow within the clinic environment Qualifications Proven experience in a medical office setting or healthcare environment with strong clerical skills Familiarity with EMR/EHR systems. Knowledge of medical terminology. Excellent organizational skills with attention to detail in documentation review and record keeping Strong computer skills including proficiency in Microsoft Office applications and office management software Exceptional customer service skills combined with professional phone etiquette and effective communication abilities Bilingual capabilities are highly desirable to serve diverse patient populations effectively Prior clinic or dermatology office experience is preferred but not required; training will be provided for the right candidate Ability to handle multiple tasks simultaneously in a fast-paced environment while maintaining a positive attitude Join our team as a Medical Front Desk Receptionist where your enthusiasm for healthcare support will directly impact patient satisfaction and operational excellence. We value energetic individuals committed to delivering top-tier service in a professional setting. This paid position offers an exciting opportunity to grow your career in healthcare administration while making a meaningful difference in patients' lives.