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Medical Receptionist

Job

Waukesha Surgical Specialists

Waukesha, WI (In Person)

$43,680 Salary, Full-Time

Posted 2 weeks ago (Updated 6 days ago) • Actively hiring

Expires 7/12/2026

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Job Description

Medical Receptionist (Front Desk) - Full Time |
Day Shift Location:
Waukesha, WI & Oconomowoc, WI Schedule:
Monday-Friday | Full Time |
Day Shift FLSA Status:
Non-Exempt Reports To:
Operations Supervisor & Clinical Operations Manager Position Summary Waukesha Surgical Specialists is seeking a professional and detail-oriented Medical Receptionist to serve as the first point of contact for our patients and visitors. This role is essential in creating a welcoming environment while ensuring accurate scheduling, patient check-in/out, and smooth front desk operations in a fast-paced clinical setting. The ideal candidate is organized, customer-focused, and thrives in a team-oriented healthcare environment. Key Responsibilities
  • Greet patients and manage check-in/check-out in Epic
  • Verify patient demographics and insurance information
  • Collect co-pays and process payments
  • Schedule appointments, procedures, and follow-ups
  • Answer phones and route messages professionally
  • Manage referrals, recall lists, and patient records
  • Obtain medical records and imaging as needed
  • Maintain organized front desk and documentation
  • Qualifications Previous medical office or clinical experience required Experience with Epic or other EHR systems required Excellent communication and organizational skills Strong attention to detail and ability to multitask Ability to thrive in a fast-paced environment Commitment to providing outstanding patient service Physical & Mental Requirements Frequent sitting, computer use, and phone communication Occasional standing, walking, and assisting patients Ability to prioritize and multitask effectively Benefits 401(k) with employer match Profit sharing Health, dental, and vision insurance Health Savings Account (HSA) contribution Health Reimbursement Arrangement (HRA) Short-Term and Long-Term Disability insurance Paid holidays, vacation, and sick time Why Join Us?
At Waukesha Surgical Specialists, you'll be part of a collaborative team dedicated to delivering high-quality patient care in a supportive and professional environment.
Job Type:
Full-time Pay:
From $21.00 per hour
Benefits:
401(k)
Experience:
working in medical field: 1 year (Required)
Work Location:
In person