Supervising Office Assistant I/II - Behavioral Health

Applications will be reviewed in the order in which it was received The Riverside County Department of Behavioral Health is seeking a highly organized and detail-oriented professional for the Supervising Office Assistant I/II position, responsible for overseeing office operations and administrative support across multiple program sites. This role supervises and trains clerical staff, monitors workload and productivity, and ensures efficient and consistent workflows. The Supervising Office Assistant I/II helps improve office procedures, resolves staff and operational issues, and supports onboarding, coaching, and development. Additionally, the Supervising Office Assistant I/II will coordinate administrative needs with program supervisors and maintain accurate records, supplies, and reports. The department highly desires candidates with experience using electronic and data management systems such as ELMR and EPIC (electronic health records), HMIS/Bit focus Clarity (Homeless Management Information System), and ServiceNow (IT service ticketing platform).

Annual Salary Range:

Supervising Office Assistant I :

$48,473

• $62,864

Supervising Office Assistant II :

$50,717

• $67,968 9/80

Schedule:

Monday

• Thursday 7:30 am
• 5:00 pm Payday-week Friday 7:30 am
• 4:00 pm Meet the Team! Riverside University Health System
• Behavioral Health is a leading provider of mental health and substance use services in Riverside County.

With a dedicated team of professionals, including psychiatrists, clinicians, peer specialists, and paraprofessionals, RUHS-BH serves over 45,000 individuals annually. We are committed to delivering culturally competent, evidence-based care across all ages. Our programs, including Mental Health Services, Substance Use Services, and the Public Guardian's Office, address the diverse needs of our community. At RUHS Behavioral Health, you'll join a compassionate, innovative team where your skills make a real difference. We offer opportunities for growth, collaboration, and meaningful impact. If you're passionate about advancing your career while improving mental health in Riverside County, RUHS Behavioral Health is the place for you! For more information, please visit www.ruhealth.org/behavioral-health

• Plans and directs through subordinate supervisors the operations of a clerical staff.
• Studies existing clerical policies and procedures and makes recommendations for organization or procedural changes to develop a more efficient organization, directs and coordinates through subordinate supervisors, procedural modifications resulting from policy changes or changes in state, county or federal laws relating to the work.
• Prepares manual of office procedures; hires, trains, assigns, reviews and evaluates work of subordinates.
• Answers questions that involves searching for and abstracting technical data and detailed explanation of laws, policies or procedures and refers on matters requiring policy decisions to supervisor.
• Allocates resources to meet staffing, office space and equipment needs; estimates supply and equipment requirements for budgetary purposes.
• Acts as technical resource person for staff development in clerical procedures.

Supervising Office Assistant I :

Salary Range:

$23.30

• $30.

22

Hourly Experience:

Three years of clerical experience. Either of the following may be substituted for one year of experience: Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education, or a closely related field. OR Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field.

Supervising Office Assistant II :

Salary Range:

$ $24.38

• $32.

67

Hourly Experience:

Four years of clerical experience including one year in a lead or supervisory position which involved one or more of the following primary responsibilities: assigning and reviewing the work of clerical staff; training clerical staff; devising or modifying record-keeping procedures and forms; evaluating office practices and developing improvements in clerical procedures. Either of the following may be substituted for one year of the non-specialized clerical experience. Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education, or a closely related field. OR Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field.

Knowledge of:

Office management, organization, practices, and equipment; the principles of supervision, including training methods and techniques; business correspondence and record-keeping systems.

Ability to:

Supervise subordinates, devise and adapt work procedures and record-keeping systems to meet changing organizational or specialized clerical needs; understand, interpret, and supervise the application of laws, rules, and written directions to specific situations; work efficiently under the stress of continual interruptions, changing priorities, and tight time schedules; establish and maintain cooperative relations with subordinates, superiors, and others contacted in the work; analyze situations and adopt effective courses of action; prepare reports.

Other Requirements:

License:

Possession of a valid California Driver's License will be required.

Skills:

Skill to type 40 words per minute may be required.

County of Riverside Human Resources Contact:

For more information regarding this position, please contact the recruiter, Jammie Smith, at jasmith@rivco.org or (951) 955-6965 . Please allow one-to-two business days for a response to general inquiries.