Support Specialist Supervisor

PROGRAM:

Family Support Organization Behavioral Services of Louisiana, LLC

REPORTS TO

Director of Operations

RESPONSIBILITIES

Provide Direct oversight to Support Specialist Complete weekly quality assurance measures. Ensure that Support Specialists are producing effective documentation of all meeting with families Maintain open communication with the Wraparound Agencies Ensure that treatment goals and interventions from the Plan of Care are being correctly implemented Marketing and Community Outreach Conduct monthly staff meetings and supervisions with Support Specialist Provide ongoing education and training to the Support Specialist as needed Be able, or willing to learn, to use computer interface to complete documentation for billing or other purposes as needed. Return phone calls promptly Follow all safety rules May also be responsible for: Providing individual Support Specialist services in the community. Participating with the youths Child Family Team meeting. Assists in teaching problem-solving skills, coping mechanisms and strategies for their youths symptoms and behavior management. Assist parents in identifying, enhancing, and establishing support networks, community awareness, coping strategies, to improve the youths functioning in their social environments (home, work, school). Teach parents skills that help improve the youths self-management of the negative effects of psychiatric or emotional symptoms. Assists parents in identifying, effectively responding to or avoiding identified precursors (triggers) that lead to functional impairments in social environments (home, work, school). Help implement the youths Plan of Care on an ongoing basis. Participate in collaborative meetings with Behavioral Health Services staff, other agencies or community and natural supports as needed. Communicate parents status on a regular basis, including, but not limited to changes in effectively parenting or ability to understand/manage youths functioning, medical issues and all crisis and health and safety issues. Be knowledgeable of and adept at producing effective, documentation of every contact with parent or other members that provide significant support to youth. Turning in notes on time according to policy. Document all no shows, and communicate all difficulties contacting clients with appropriate office staff.

MINIMUM QUALIFICATIONS

Has a minimum of a bachelors degree in a human services field; or A bachelors degree in any field with two years of full-time experience working with family, children/youth or community service capacity. Must self-identify as a current or former consumer of mental health services; and Must demonstrate a minimum of 6 months in self-directed recovery within the last year; and Successful completion of parent support training and

Behavioral Services of Louisiana Required Trainings Complete Parent Support Supervisor Training Job Type:

Full-time Experience and License Requirements 2-3 years supervisor experience A current or previous consumer of behavioral health services (optional) A parent or caregiver of a child with behavioral health challenges (optional) Bachelor's Degree Human Services (optional) Lived Experience Working knowledge of Microsoft and Google Suite