2nd Shift Direct Care Mental Health Association
- Western MA Longmeadow, MA Job Details Full-time $20 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Family leave Vision insurance 403(b) Qualifications Crisis intervention Patients with traumatic brain injuries Medication administration First aid Patient advocacy Assisting with ADLs High school diploma or GED Driver's License Driving Direct support Safe environment creation Working with individuals with mental health conditions Human Services Computer skills Client advocacy in social work Progress documentation Appointment scheduling Care plans Crisis management Communication skills Patient personal care assistance Entry level Community resource coordination Under 1 year Full Job Description Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA's ICL (Integrated Community Living) department.
This role involves traveling to different program locations based on staffing needs, offering flexibility and consistent support across the department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges.
Pay Rate:
$20 an hour
Open Shift:
Mondays 4pm
- 11pm, Saturdays 3pm
- 9m, and Sun Tues, Weds 3pm
- 11pm (37hrs) Key Responsibilities Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources. Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing. Assist with financial skills and money management, maintaining accurate documentation of all expenditures. Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors. Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports. Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation. Maintain accurate and timely documentation, including daily logs, incident reports, and health records. Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards. Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision. About Integration & Community Living (ICL) The Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services across Western Massachusetts. With over 60 years of experience, MHA helps individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all designed to promote independence, dignity, and connection. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Strong communication, organizational, and computer skills. Adaptability to participants' changing needs. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour
