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Virtual Assistant to Mental Health Practice
Job
Diversified Therapy in Los Angeles
Remote
Part-Time
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48
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Job Description
Virtual Assistant to Mental Health Practice Diversified Therapy in Los Angeles Los Angeles, CA Job Details Part-time | Contract $21 - $23 an hour 1 day ago Qualifications Google Workspace Customer communication Content management systems Administrative experience Attention to detail Time management Full Job Description We are seeking a detail-oriented and proactive Virtual Office Assistant to provide administrative and operational support to our practice. The ideal candidate is highly organized, tech-savvy, and comfortable managing multiple responsibilities while maintaining excellent communication and professionalism. Key Responsibilities Inbox Management Monitor and manage email communications Organize, prioritize, and respond to routine inquiries Flag urgent matters and ensure timely follow-up Client Outreach & Relationship Support Reach out to potential clients through email and other communication channels Conduct follow-up communications with prospective clients Maintain accurate records of client interactions and lead status Client Documentation Prepare, send, and track client intake forms and other practice-related documents Ensure all documentation is completed accurately and received in a timely manner Maintain organized digital client files while adhering to confidentiality standards Systems Development & SOP Creation Develop, document, and update Standard Operating Procedures (SOPs) Create and improve workflows to enhance efficiency and consistency Assist in implementing systems and processes to support practice growth Newsletter Management Draft, format, and distribute client newsletters Coordinate content and scheduling for email marketing campaigns Monitor engagement metrics and suggest improvements Light SEO & Online Presence Support Assist with basic Search Engine Optimization (SEO) tasks Update website content, blogs, and business listings as needed Support efforts to improve online visibility and search rankings General Practice Support Provide administrative assistance for day-to-day operations Support special projects and other duties as assigned Identify opportunities to improve office systems and client experience Qualifications Previous experience as a Virtual Assistant, Administrative Assistant, or similar role preferred Strong written and verbal communication skills Excellent organizational and time-management abilities Proficiency with Google Workspace and/or Microsoft Office Experience with CRM systems, email marketing platforms, and project management tools is a plus Familiarity with basic SEO principles and content management systems preferred Ability to work independently, prioritize tasks, and maintain confidentiality Preferred Skills Experience creating SOPs and operational documentation Knowledge of newsletter platforms such as Mailchimp or Constant Contact Comfortable learning new technologies and systems quickly Strong attention to detail and problem-solving abilities