Virtual Mental Health Assistant

Overview We are seeking a dedicated and detail-oriented virtual mental health assistant to join our private practice. This role requires proficiency in scheduling, patient registration and basic health insurance knowledge to ensure a smooth patient experience.

Duties Patient registration:

gathering demographic information, sending forms, following up on outstanding documentation. Manage patient scheduling, including appointments and follow-ups, utilizing EMR systems(Simple Practice and KIPU). Insurance eligibility verification. Handle phone inquiries with professionalism and courtesy, demonstrating excellent phone etiquette. Maintain accurate medical records and documentation in compliance with HIPAA regulations. Tracking work in project management board system. Collaborate with other staff members to enhance patient service and streamline office operations. Qualifications 2 year's previous experience in front desk or administrative role in a mental health setting Familiarity with EHR systems Proficient in computer skills including typing (10 key typing preferred) and use of Microsoft Office applications. Excellent organization skills and attention to detail Knowledge of healthcare insurance

Job Type:

Full-time Base Pay:

From $18.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Health insurance Paid time off Application Question(s): Do you have experience working virtually?

Experience:

mental healthcare: 2 years (Required)

Work Location:

Hybrid remote in Yardley, PA 19067