Youth Behavioral Health Crisis Center Supervisor - Overnight

Youth Behavioral Health Crisis Center Supervisor

• Overnight Springfield, MO Job Details Full-time 22 hours ago Benefits Mileage reimbursement Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Employee discount Opportunities for advancement Qualifications Mental health stabilization Healthcare staff management Electronic health records (EHR) management Phone communication Writing skills Staff scheduling Mid-level Administrative experience High school diploma or GED Driver's License Supervising experience Bachelor's degree Team management Driving Mentoring Implementing HR recruitment processes Safe environment creation Recruiting Interviewing Human Services Equipment maintenance Typing Maintenance management Data collection Healthcare data collection Bachelor's degree in human services Leadership Interdisciplinary behavioral health coordination Communication skills Staffing management Crisis intervention counseling Staff development Performance evaluation

Full Job Description Job Description:

Job Title:

Youth Behavioral Health Crisis Center Supervisor•

Overnight Location:

Springfield, Missouri Department:

Rapid Access Unit Company:

Burrell Behavioral Health Employment Type:

Full-time Job Summary:

Join a compassionate, collaborative team committed to stabilizing youth in crisis and connecting them to continued care—make a measurable difference by supervising overnight operations, mentoring staff, ensuring safety, and improving client outcomes. We seek a calm, decisive leader with strong communication, crisis‑intervention, and organizational skills who values teamwork, staff development, and high‑quality client care. Provide oversight of daily overnight operations at a youth behavioral health crisis center; supervise and support technicians and assigned staff, ensure accurate and timely documentation, coordinate facility and staff needs, participate in treatment team activities, handle crisis situations, and promote a safe, therapeutic environment for clients and staff. This position offers… Employee Assistance Program

• 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement
• Company paid for work functions requiring travel Employee Discounts
• Hotels, Theme Parks & Attractions, College Tuition Workplace Culture
• An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce Additional Perks & Benefits
• Scroll down to bottom of this post to learn more

Key Responsibilities:

Supervise overnight staff and clients, model crisis‑stabilization practices, and serve as safety officer during shift Generate and manage staff schedules, approve replacements/overtime/vacations, and monitor time cards Oversee hiring processes including reviewing applications, coordinating interviews, and collaborating with HR on new hires Provide direct and indirect supervision, deliver regular individual supervision, evaluate staff performance, and facilitate corrective action as needed Ensure completion and accuracy of documentation (shift reports, incident reports, EHR forms, observation and communication logs) within required timelines Participate in the treatment team to support a therapeutic, safe environment and contribute to program evaluation and data collection Coordinate facility cleanliness, maintenance, inspections, drills, and purchase/repair of equipment; maintain related logs and records Provide on‑call support for after‑hours and weekend staffing and program needs Assist with phone coverage, message relay, and administrative support as needed Monitor end‑of‑shift responsibilities and follow up on staff compliance weekly Exhibit willingness to accept feedback and implement recommended improvements; perform other duties as assigned by leadership Education, Experience, and/or

Credential Qualifications:

Minimum:

High School Diploma or GED with experience in Human Services or related field

Preferred:

Bachelor's degree in Human Services or related field Must be at least 21 years of age Demonstrated experience in crisis intervention, staff supervision, and program coordination Ability to enter clinical documentation into computerized record systems and maintain compliance with licensing/CARF training requirements

Additional Qualifications:

Successful completion of background checks (criminal, driving, abuse/neglect, fingerprint) Current driver's license, acceptable driving record, and current auto insurance Completion of new hire orientation and required Relias training; meet minimum annual training hours required by licensing/CARF (e.g., 40 hours) Ability to read and interpret safety and operating procedures, write routine reports, and communicate effectively with clients, staff, and community contacts Competence to handle crisis situations and work with a variety of human problems; aptitude to develop, coordinate, and evaluate assigned program services Physical Requirements Sedentary work: exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently; primarily sitting with occasional walking or standing. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Keywords:

youth crisis supervisor, overnight supervisor, behavioral health, crisis stabilization, staff supervision, program coordination, EHR documentation, CARF compliance, crisis intervention,

Springfield MO Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a

Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.