Mobile Crisis Specialist

The Mobile Crisis Specialist provides rapid, clinic and community-based crisis response, assessment, and stabilization services to individuals of all ages, including children, adolescents, and adults experiencing behavioral health emergencies. Working as part of a mobile team, the specialist conducts risk assessments, de-escalates crisis situations, and connects individuals and families with appropriate services to promote stabilization and safety.

Note:

Specialists who respond to child and adolescent crises primarily will also maintain a small caseload to provide short-term follow-up, coordination with family and school support, and linkage to ongoing care. Bachelor's degree in a human services discipline including psychology, sociology, criminal justice, or related field with a minimum of 12 hours of human services coursework One year of experience in behavioral health or crisis response preferred Experience working with both children and adults in clinical or community settings Valid driver's license, reliable transportation, and willingness to travel throughout the catchment area Ability to work flexible hours, including evenings, weekends, and holidays while participating in the on-call rotation

Essential Duties and Responsibilities:

include the following. Other duties may be assigned to meet the needs of the agency. Respond in clinic and on-site to behavioral health crises involving children, adolescents, and adults in homes, schools, hospitals, and public settings Conduct developmentally appropriate clinical assessments for risk of suicide, self-harm, violence, psychosis, substance use, and acute emotional distress Develop and implement individualized crisis stabilization and safety plans De-escalate crisis situations and provide brief intervention, psychoeducation, and emotional support Coordinate with families, caregivers, schools, and child-serving systems to support stabilization Arrange referrals to outpatient services, psychiatric care, respite, or inpatient treatment as needed Specialists serving youth will carry a small caseload to provide short-term follow-up and ensure coordination of ongoing services Document all assessments, interventions, and referrals accurately and promptly in the electronic health record Participate in supervision, team meetings, and continuous quality improvement activities Skills and Abilities Strong clinical judgment and crisis intervention skills across age groups Ability to build rapport and engage quickly with individuals and families in distress Knowledge of child and adolescent development and trauma-informed care Familiarity with local behavioral health, school, and child welfare systems Effective written and verbal communication skills Proficiency with documentation and electronic health records

Physical Requirements:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand and stoop, kneel, crouch, walk and stand for extended periods of time. The employee must occasionally lift and carry up to 20 pounds. The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our knowledgeable and experienced staff. Westbrook Health Services provides a comprehensive, low-cost benefits package to all full-time employees that includes medical, dental, vision, life, short and long-term disability, critical illness, accident, and pet insurance coverage options. Paid time-off, paid holidays, and paid training provide a healthy work life balance. Westbrook provides Equal Employment Opportunity to all employees and applicants. Employment decisions are made based upon an individual's skills and qualifications without regard to race, color, creed, religion, sex, age, national origin, citizenship, disability as defined in the law, veteran status, sexual orientation, pregnancy and related conditions, genetic information, gender identity or any status or characteristic protected under applicable federal, state, or local laws. Westbrook also prohibits unlawful discrimination based upon the perception of those characteristics or any association with a person who is perceived to have any of those characteristics. Discrimination based on any of these factors is totally inconsistent with our philosophy of doing business and will not be tolerated at any time. Qualified individuals with bona fide disabilities, as the term "disability" is defined in the law, are entitled to reasonable accommodations in the application process and in their employment. Although Westbrook is responsible for providing reasonable accommodations, the responsibility for identifying whether accommodation is needed and what constitutes a reasonable accommodation is shared jointly by the employee and Westbrook.

Working Conditions:

Frequent travel to homes, schools, emergency departments, and community locations Exposure to emotionally intense situations involving individuals in crisis Must be able to sit, drive, walk, and occasionally lift up to 20 pounds The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our knowledgeable and experienced staff. Westbrook Health Services provides a comprehensive, low-cost benefits package to all full-time employees that includes medical, dental, vision, life, short and long-term disability, critical illness, accident, and pet insurance coverage options. Paid time-off, paid holidays, and paid training provide a healthy work life balance. Westbrook provides Equal Employment Opportunity to all employees and applicants. Employment decisions are made based upon an individual's skills and qualifications without regard to race, color, creed, religion, sex, age, national origin, citizenship, disability as defined in the law, veteran status, sexual orientation, pregnancy and related conditions, genetic information, gender identity or any status or characteristic protected under applicable federal, state, or local laws. Westbrook also prohibits unlawful discrimination based upon the perception of those characteristics or any association with a person who is perceived to have any of those characteristics. Discrimination based on any of these factors is totally inconsistent with our philosophy of doing business and will not be tolerated at any time. Qualified individuals with bona fide disabilities, as the term "disability" is defined in the law, are entitled to reasonable accommodations in the application process and in their employment. Although Westbrook is responsible for providing reasonable accommodations, the responsibility for identifying whether accommodation is needed and what constitutes a reasonable accommodation is shared jointly by the employee and Westbrook.