In Home Executive Administrator, Mission Foothills

In-Home Executive Administrator - Home Matters Caregiving Mission Foothills, CA | Full-Time | Non-Exempt "Compassionate Care You Can Depend On"

WHO WE ARE

At Home Matters Caregiving, we're redefining what senior care can be. We bring forward-thinking innovation to a timeless mission: helping people thrive wherever they call home. We blend high-touch care with cutting-edge technology, creating a forward-thinking culture in an industry ready for transformation. Mission-driven individuals who are curious, empathetic, and high-energy can build meaningful, fast-growing careers here, surrounded by a team that's passionate about making a real difference.

ABOUT THE ROLE

We're launching a new office in the Mission Foothills — serving one of the most diverse, dynamic, and complex senior care markets in California — and we're seeking an exceptional In-Home Executive Administrator to lead from the field. This is not a desk job. You'll be in the community, in client homes, and at the side of your caregiving team across Oakland, Berkeley, Fremont, Hayward, San Leandro, Alameda, El Cerrito, Richmond, Castro Valley, and surrounding communities in Alameda and Contra Costa Counties. As In-Home Executive Administrator, you'll combine hands-on field leadership with operational oversight — building referral relationships, supporting caregivers in real time, ensuring quality care in the home, and keeping the business running smoothly behind the scenes. You're the face of Home Matters Caregiving in the Mission Foothills, and the backbone of everything we deliver. This role is ideal for a working leader who thrives in the field as much as the office — someone who sees "in the home" not as a limitation, but as exactly where the best leadership happens.

SUCCESS IN THIS ROLE REQUIRES

Leading from the field — visible, present, and hands-on with caregivers and clients across the Mission Foothills Building trust with referral partners, families, and community organizations across a large, multi-city territory Maintaining full compliance with all California in-home care regulations, including IHSS and Medi-Cal requirements Driving operational excellence while staying grounded in the day-to-day realities of home-based care delivery Mobilizing quickly to solve care challenges — shift coverage gaps, client concerns, caregiver needs — without waiting for someone else to act Representing Home Matters Caregiving with professionalism and warmth in every community interaction

WHO YOU ARE A

Field-First Leader:

You don't manage from afar. You show up, roll up your sleeves, and lead by example — in client homes, at discharge meetings, and on the road across the Mission Foothills.

A Trusted Operator:

You earn confidence through consistency. Staff, families, and referral partners know they can count on you to follow through.

A Skilled Relationship Builder:

You build lasting referral partnerships with hospitals, skilled nursing facilities, community organizations, and physicians — and you represent the organization with professionalism across a diverse, multi-community territory.

An Adaptable Problem-Solver:

You thrive in a fast-moving, field-based environment and can pivot quickly when challenges arise — because in home care, they always do. Experienced in

Care & Compliance:

You understand the home care industry, California regulations, the IHSS landscape, and the importance of high-quality service delivery across varied populations.

RESPONSIBILITIES

Field Operations & Client Care Conduct in-home assessments for new and existing clients across the Mission Foothills service territory Develop, review, and update individualized care plans in collaboration with the clinical team Perform supervisory visits, client wellness checks, and care plan audits in the field Respond directly to urgent care situations — shift gaps, client concerns, family escalations — in real time Serve as a visible, trusted presence in client homes and with caregiver teams on shift Leadership & Staff Development Conduct field-based orientations and onboarding for new caregivers Mentor and coach caregivers in the home, modeling best practices and Home Matters standards Manage caregiver performance, scheduling, and retention across a large geographic territory Partner with the LVN on nursing delegation, clinical compliance, and caregiver training Referral Development & Community Relations Build and maintain strong referral relationships with Kaiser Permanente, Alta Bates Summit Medical Center, Highland Hospital, UCSF Benioff Children's Oakland, Fremont Hospital, skilled nursing facilities, assisted living communities, and physician practices throughout the Mission Foothills Represent Home Matters Caregiving at networking events, community meetings, and public relations activities across the territory Develop community partnerships in Oakland, Berkeley, Fremont, Hayward, Richmond, and surrounding communities — including culturally specific outreach in Fruitvale, East Oakland, and the Vietnamese and Filipino communities of Fremont and Hayward Compliance & Administration Ensure compliance with all state, federal, and local regulations governing in-home care in California Maintain working knowledge of California IHSS program requirements, Medi-Cal compliance, and California Health & Safety Code Division 2, Chapter 13 Oversee documentation, scheduling, and operational workflows in Smart Care and related platforms Collaborate with leadership on growth strategy, staffing needs, and office performance metrics

REQUIREMENTS

Meets or exceeds Administrator qualifications as listed in California Health & Safety Code, Division 2, Chapter 13 Minimum 3 years of experience in home care or healthcare Minimum 2 years of management or supervisory experience (preferred) Working knowledge of California IHSS program, Medi-Cal compliance, and mixed-payer home care operations strongly preferred Comfort and experience working in client homes, community settings, and field environments — this role requires daily presence outside of an office Strong leadership, organizational, and communication skills Existing referral relationships or community presence in the Mission Foothills strongly preferred Bilingual English/Spanish, English/Vietnamese, English/Tagalog, or other Mission Foothills language proficiency a significant plus Full-time availability, Monday-Friday, with flexibility for on-call needs Valid California driver's license and reliable, insured personal vehicle required — daily travel across multiple cities is essential to this role

Education:

High school diploma or GED required; bachelor's degree or higher preferred

SCHEDULE & AVAILABILITY

Full-time, Monday-Friday; field presence required daily On-call availability for urgent client or operational needs

COMPENSATION & BENEFITS

Pay:

$80,000 - 90,000/depending on experience

Health Benefits:

Medical, dental, and vision insurance eligibility

Paid Time Off:

PTO and paid holidays

Mileage Reimbursement:

For all work-related travel across the Mission Foothills territory

WORKING ENVIRONMENT

Client homes, skilled nursing facilities, assisted living communities, hospital campuses, community organizations, and field settings throughout Oakland, Berkeley, Fremont, Hayward, San Leandro, Alameda, El Cerrito, Richmond, Castro Valley, and surrounding Mission Foothills communities. This is an active, mobile leadership role — daily driving across the service territory is expected.

WHY MISSION FOOTHILLS?

The Mission Foothills is one of California's most dynamic and culturally rich regions — with a large, diverse aging population, a robust healthcare infrastructure, and a community that values quality, equity, and compassionate care. From the hills of Montclair and Berkeley to the vibrant communities of Fruitvale, Hayward, and Richmond, this territory offers a rare opportunity to build something meaningful at scale. As an In-Home Executive Administrator, you won't just manage a business — you'll be in the field, in the community, and in the lives of the people you serve. If that's the kind of leadership that inspires you, we'd love to meet you. Home Matters Caregiving is an equal opportunity employer committed to building a team that reflects the diverse communities of the Mission Foothills.

Pay:

$80,000.00 - $90,000.00 per year

Benefits:

Paid time off

Work Location:

In person