LTSS Service Care Manager

LTSS Service Care Manager Spectraforce Technologies United States, Delaware, Castle May 18, 2026

Position Title:

LTSS Service Care Manager Work Location:

Delaware•

Castle County Assignment Duration:

6 months (Possible extension OR conversion)

Work Schedule:

8am•5pm EST Mon•Fri (No OT expectations)

Work Arrangement:

Field-based / Member-facing (home and site visits required)

Summary:

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. Position will be completing LTSS level of care redetermination and will be completing a mixture of care visits and supporting other LTSS case managers. Support the case management team due to high increase in membership. Level of care redeterminations, transition of care and Case management Responsibilities Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits Candidate Requirements Education/Certification

Required:

Bachelor's degree and 2•4 years of related experience.

Preferred:

Licensure

Required:

Delaware/Compact RN License, Driver's license

Preferred:

Years of experience required Disqualifiers Best vs. average Performance indicators Must haves: Driver's license, Home workspace | Level of Care Redetermination, Transition of Care and Case Management experience Nice to haves:

Service Care Manager Disqualifiers:

Location should be within Delaware Performance indicators: 4-5 assessments per week, for redeterminations 4-5 daily Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection 1 Computer literate 2 Experience on evaluating older adults/disabled level of functioning 3 Experience with medication reconciliation