Bilingual Care Manager (English/Spanish)

About Care Navigators Care Navigators is a growing Health Home Care Management organization dedicated to helping individuals with complex medical, behavioral health, and social needs improve their quality of life. Our team is passionate about making a difference in our members' lives through personalized care coordination, advocacy, and community engagement. We pride ourselves on maintaining a supportive, team-oriented culture where employees are valued, recognized for their contributions, and provided opportunities for professional growth. Position Summary The Care Manager is responsible for coordinating and managing care for individuals with chronic medical conditions, behavioral health needs, and social service challenges. This role works closely with members, healthcare providers, community organizations, and support systems to ensure members receive the services and resources needed to achieve their health and life goals. We are currently seeking a bilingual (English/Spanish) Care Manager to support our growing Spanish-speaking member population. Candidates who are fluent in both English and Spanish are strongly encouraged to apply. Essential Responsibilities Conduct comprehensive assessments to identify members' medical, behavioral health, social, and environmental needs. Develop, implement, monitor, and update individualized, person-centered care plans. Coordinate services among primary care providers, specialists, behavioral health providers, hospitals, and community-based organizations. Maintain regular contact with members through home visits, community visits, phone calls, and collateral contacts. Assist members in accessing healthcare services, housing resources, benefits, transportation, food assistance, and other community supports. Advocate for members to ensure appropriate services and resources are obtained. Monitor member progress toward goals and adjust care plans as needed. Complete timely and accurate documentation in electronic health record systems and care management platforms. Participate in case conferences, team meetings, trainings, and quality improvement activities. Ensure compliance with Health Home standards, Medicaid requirements, and organizational policies. Qualifications Required Bachelor's degree in Human Services, Social Work, Psychology, Sociology, Nursing, Health Care Administration, or a related field. Minimum of two years of experience working with individuals with chronic medical conditions, behavioral health conditions, developmental disabilities, or complex social service needs. Strong communication, organization, time management, and problem-solving skills. Ability to work independently while collaborating effectively within a multidisciplinary team. Valid driver's license and reliable transportation. Preferred Bilingual (English/Spanish) strongly preferred. Previous Health Home, Care Management, Case Management, Care Coordination, Social Work, or Behavioral Health experience. Knowledge of Medicaid, managed care programs, and community resources. Experience working with high-risk or underserved populations. Work Environment Hybrid work opportunities available after successful completion of the onboarding period and demonstration of independent performance. Combination of office-based work, community visits, and home visits. Mileage reimbursement provided for approved work-related travel. Supportive leadership and collaborative team environment. Ongoing training and professional development opportunities. Benefits Health Insurance Dental Insurance Vision Insurance Paid Time Off Paid Holidays Mileage Reimbursement Professional Development Assistance Performance-Based Bonus Opportunities Opportunities for Career Growth and Advancement Why Candidates Choose Care Navigators Supportive leadership team Collaborative and team-oriented culture Professional development and ongoing training Performance-based bonus opportunities Hybrid work opportunities after onboarding Employee appreciation events and team-building activities throughout the year Meaningful work that positively impacts members and the community Why Join Care Navigators? At Care Navigators, you will have the opportunity to make a meaningful impact every day while working alongside a dedicated and supportive team. We believe in investing in our employees, recognizing strong performance, and creating an environment where professionals can grow, succeed, and enjoy the work they do. If you are passionate about helping others, building community connections, and making a difference in people's lives, we encourage you to apply and become part of our growing team.

Pay:

$41,000.00 - $52,000.00 per year

Benefits:

Dental insurance Health insurance Mileage reimbursement Paid time off Professional development assistance Vision insurance

Work Location:

In person