Care Manager

Care Manager The Bridge Inc. - 2.8 New York, NY Job Details Full-time $45,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance Employee discount 403(b) Life insurance Referral program Retirement plan Qualifications Bilingual Spanish Crisis management Social work Bachelor's degree Case management Discharge planning Care plans Behavioral health Full Job Description The Critical Time Intervention (CTI) Team is a time-limited, evidence-based service that supports individuals during critical life transitions. CTI promotes community integration, self-advocacy, and ongoing support by connecting individuals to key resources. Working closely with hospitals, CTI staff engage with patients in inpatient and emergency settings to assist with discharge planning and ensure access to necessary services, including behavioral health, housing, and benefits, for long-term community stability. Our clients have histories of trauma, homelessness, incarceration, and long-term hospitalizations, and are primarily people of color who are victims of systemic racism. We work from a Harm Reduction, Trauma-Informed perspective and acknowledge the impact that systemic racism has had on the communities we serve.

Essential Position Functions :

Conduct persistent, assertive outreach using strength-based approaches, starting during inpatient or emergency department visits; engage in community outreach and assess participants' health and social needs using CTI's assessments and risk tools for high-risk individuals. Participate in after-hours (24-hour) coverage on a rotating basis; join hospital discharge planning meetings to connect participants with appropriate community resources; collect and report data to inform future care, working with team leaders and data analysts. Support participants post-discharge by resolving clinical issues and maintaining access to services; build relationships with community providers to ensure service continuity during transitions; assist with appointment navigation, travel training, and overcoming care barriers. Conduct psychosocial assessments to evaluate medical, psychiatric, housing, and social needs; gather collateral information to support participants' behavioral and health needs; monitor and document participants' progress toward care plan goals. Attend team meetings and supervisory sessions; perform other related duties as assigned.

Minimum Education and Experience Requirements:

Bachelor's degree or higher, preferably in psychology, social work, sociology, or related field. Case Management work experience in a social service agency, preferably serving a behavioral health population. Four years of past work case management work experience may be considered in lieu of a Bachelor's degree.

Qualifications, Skills, and Knowledge:

Experience with SMI, co-occurring SUD, and homeless or precariously housed populations is preferred but not required. Knowledge of community and homeless resources is a plus. Familiarity with counseling principles for mental illness and substance use disorders. Understanding of treatment, rehabilitation, and community support programs for participants and their families. Ability to develop, implement, and adjust treatment interventions to meet individual needs. Strong report-writing and documentation skills. Computer proficiency and good documentation skills. Bilingual in Spanish preferred. The Bridge Inc. is an Affirmative Action /

Equal Opportunity Employer Job Type:

Full-time Pay:

$45,000.00 per year

Benefits:

401(k) 403(b) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance Application Question(s): This position is available in both the Bronx and Manhattan. Please indicate your borough preference.

Education:

Bachelor's (Required)

Work Location:

In person