RWSS Care Manager

RWSS Care Manager The Alliance for Positive Change - 3.8 New York, NY Job Details Full-time $50,000 a year 1 hour ago Benefits 403(b) matching Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 403(b) Life insurance Qualifications Bachelor's degree Human Services Patient interaction Empathy

HIV/AIDS

care Working with individuals from underserved communities Full Job Description

PRIMARY FUNCTION

: Coordinating care and providing guidance to clients living with

HIV/AIDS

with complex substance abuse, psychiatric and/or co-morbid medical conditions. Develops effective interpersonal relationships with clients and works collaboratively with the interdisciplinary care team to improve health outcomes. Utilizes internal and community resources to educate clients and form a care plan with specific health outcomes.

DUTIES AND RESPONSIBILITIES

Completes client assessments, reassessments, and care plans while monitoring their progress toward Care Plan goals. Interacts with client and client caregivers to ensure continuity of care, client adherence to care plans, and identifications of barriers preventing adherence to care plan. Tracks all medical, behavioral substance use and other network referrals made for clients and ensures clients follow up on referrals and attend scheduled appointments, through accompaniment when necessary. Provides phone and physical outreach to clients who have been non-adherent to necessary treatment appointments or have missed appointments. Makes reminder phone calls to clients to ensure appropriate follow up regarding self-care, medication refills, care plan adherence, scheduled office visits, test results/lab work, and all other pertinent psycho-social issues. Ensures that relevant team members receive important client alerts, including ER visits, hospitalization admission/discharge information and other urgent care notifications. Tracks/monitors client progress through a combination of written work, agency databases, and case conferences with the care team. Documents and maintains case records in agency database. Completes all data entry according to agency standards. Monitors client entitlements, insurance, and other benefits to ensure they remain active and in place. Participates in initial and ongoing training as necessary to maintain a level of knowledge related to HIV/AIDS and related co-morbidities. Represent Alliance with integrity and respect. Attend regular supervision, departmental, agency, or any other meetings as directed. Attend a minimum of two, in-person agency fundraising events, advocacy events, or events for participants (e.g., Peer Graduation, Voices Poetry Reading, World AIDS Day, AIDS Walk etc.) every 12-month period. Contribute to agency fundraising efforts by committing $150 in "give or get" (donated or fundraised through network) every 12-month period. Other duties as assigned and required to achieve the goals, objectives, the long-term vision, and sustainability of Alliance.

QUALIFICATIONS

Bachelor's degree in the field of health or human services required and one-year working with an underserved population through employment, volunteer work, and internships; Experience with chronic disease. Fluency in a second language preferred. Excellent written and verbal communication skills required. Empathetic people skills with professional demeanor. Ability to handle multiple tasks and stressful environment. Ability to use Alliance and funder electronic data systems. Commitment to fostering a culture of accountability, attention to quality, and inclusivity. Authorized to work in the United States. Current

COVID-19

vaccination required. Flu shot preferred.

Pay:

$50,000.00 per year

Benefits:

403(b) 403(b) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person