Care Manager (Health Home) Empowering Children & Families

At Metro Children's Services, we believe that every child deserves a path to a healthy, stable, and bright future. We are a dedicated provider of family-centered support, committed to strengthening our communities through professionalism, deep compassion, and unwavering reliability. We are looking for mission-driven individuals who value meaningful work and are ready to make a tangible impact on the lives of families in our community. Position Summary We are seeking a proactive and empathetic Health Home Care Manager to join our team. This hybrid-remote role is the "heart" of our service delivery, acting as a bridge between families and the complex systems of healthcare and social services. As a Care Manager, you will navigate the healthcare landscape to ensure every child in your caseload receives integrated, high-quality care. The ideal candidate is a master of organization who can balance the clinical rigor of documentation with the human touch required for effective advocacy.

Core Responsibilities Comprehensive Advocacy:

Conduct thorough assessments to identify medical, behavioral, and social needs. Develop and implement Individualized Care Plans (ICPs) tailored to each family's unique goals.

Care Coordination:

Act as the primary point of contact between families, medical providers, schools, and community partners to ensure a "whole-person" approach to care.

Meaningful Engagement:

Conduct monthly in-person visits with clients to monitor progress, address emerging needs, and build a relationship of trust.

Meticulous Documentation:

Maintain high-standard, timely progress notes and records in strict accordance with Health Home program standards and state regulations.

Resource Navigation:

Identify and link families to essential community resources, including housing assistance, food security programs, and support groups.

Compliance & Integrity:

Uphold the highest standards of confidentiality (HIPAA) and agency values in every interaction.

Qualifications Education:

A Bachelor's Degree is required (Social Work, Psychology, or Human Services preferred).

Experience:

Previous experience working with children, families, or within human services is highly preferred.

Communication:

Exceptional written and verbal communication skills; you must be able to translate complex care plans into actionable steps for families.

Tech-Savvy:

Proficiency with digital tools, EHR/documentation systems, and remote collaboration platforms.

Independence:

The ability to work independently in a remote environment while maintaining high productivity and accountability.

Bilingual Advantage:

Spanish-speaking candidates are strongly encouraged to apply to better serve our diverse community.

What We Offer Compensation:

$50,000.00 - $60,000.00 per year (based on caseload).

Work-Life Balance:

Hybrid remote flexibility with a supportive team structure.

Professional Growth:

Structured onboarding and ongoing opportunities for career advancement.

Impactful Culture:

A collaborative, mission-driven environment where your work directly improves child welfare

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Paid time off

Work Location:

Hybrid remote in Fresh Meadows, NY 11366