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Job Description
Experteer Overview In this role you will support care management and care coordination for members, focusing on behavioral health and substance use needs within an ED diversion program. You will work with a multidisciplinary team to deliver integrated, value-driven care that improves outcomes while controlling costs. The position emphasizes addressing barriers, coordinating services, and engaging high-acuity members who frequently use emergency services. You will collaborate on care planning, outreach, and transitions of care to drive safer, person-centered support.
Compensation / Benefits
Assess behavioral health needs to determine care coordination eligibility within regulatory timelines
Develop and implement person-centered care plans with the member and care network
Conduct telephonic, in-person, or home visits as required
Monitor care plan effectiveness, document interventions, and adjust goals as needed
Maintain an ongoing member caseload with regular outreach
Promote integration of behavioral health with LTSS and community resources
Facilitate interdisciplinary care team meetings and ICT collaboration
Apply motivational interviewing and clinical guideposts to support change
Identify barriers to care and provide coordination assistance
Provide consultation and recommendations to peers as needed
Travel locally 25-40% as required Tasks
At least 2 years in health care, preferably behavioral health
Active licensed behavioral health clinician (LCSW, LMSW, APSW, CHES, LPC, LPCC, LMFT, PhD/PsyD or equivalent) with current license
Valid driver's license and reliable transportation for travel
Experience with severe mental health concerns, substance use disorders, or foster care
Knowledge of whole person care, chronic conditions, and discharge planning coordination
Data entry experience and proficiency with a clinical platform
Excellent verbal and written communication
Proficiency with Microsoft Office and applicable software Key requirements