Home Health Intake and Scheduling Manager

Are you a detail-oriented professional with a passion for connecting patients with the timely home health services they need for optimal recovery and well-being? We are seeking a driven and experienced Home Health Intake and Scheduling Manager who possesses strong leadership skills and an eagerness for improving patient care through efficient operations. Why choose us? At Care With Love, we don't just provide home health—we deliver hope, comfort, and personalized one-on-one care to our patients in their homes. In this critical role, you will oversee the intake and scheduling processes to ensure seamless communication between patients, healthcare professionals, and administrative teams, fostering a positive experience from initial contact through service delivery. Your expertise will drive operational excellence, ensure compliance with home health regulations, and support the overall success of Care With Love.

Key Responsibilities:

Oversee, lead, and streamline the intake process for home health services, including initial referral acceptance, assessments, documentation, and verification of eligibility for home health services. Manage and optimize scheduling workflows to ensure timely and efficient delivery of care across multiple teams and locations. Manage a team of intake and scheduling coordinators, providing training and support to enhance performance. Maintain compliance with HIPAA regulations, JCAHO standards, CMS regulations, and company policies. Develop strategies to improve operational efficiency and patient satisfaction.

What We're Looking For:

Proficiency in Home Health, JCAHO standards, and CMS regulations. Extensive knowledge in insurance verifications and home health benefits. Proven experience in referral portals such as Epic, Careport, or similar platforms. Excellent leadership skills with experience supervising teams in a fast-paced healthcare setting. Ability to navigate complex scheduling systems while maintaining attention to detail and prioritization skills. Exceptional communication skills and a proactive approach to problem-solving. Passion for patient care and a heart for helping others. Our full-time employees enjoy a comprehensive benefit plan, including We offer a competitive salary, 15 days of PTO, 10 paid holidays per year, and regular evaluations with annual merit increases. Medical, Dental, and Vision Life insurance Short-Term and Long-Term disability insurance 401K with 4% match Tuition reimbursement and free CEUs Gym reimbursement and more! If you're ready to elevate your career and make a meaningful impact, we want to hear from you!

Pay:

$65,000.00 - $70,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Experience:

CMS regulations &

Home Health:

2 years (Required)

Management:

1 year (Required)

Home Health Intake & Scheduling:

2 years (Required)

Work Location:

In person