Manor Coordinator

Manor Coordinator Highgate at Billings

• 3.2 Billings, MT Job Details Full-time $65,000
• $70,000 a year 7 days ago Benefits Paid time off 401(k) matching Referral program Qualifications State healthcare regulations Driver's License Driving Healthcare compliance Full Job Description Manor Coordinator | Highgate Senior Living

• Billings, MT Compensation:

  $65,000
• 70,000 per year

DOE LOVE YOUR WORK. JOIN OUR TEAM. A

community, not a facility. Highgate Senior Living takes a holistic, person-first approach to senior living, helping every resident live a life of purpose, dignity, and meaningful connection. About the role Highgate Senior Living is seeking a compassionate, organized, and service-driven Manor Coordinator to lead our resident care team in Billings, Montana. This leadership role supports personalized resident care, team development, family communication, and a warm community experience for residents and families. What you'll do

• Oversee resident care and service delivery within the Manor neighborhood
• Develop and update individualized service plans
• Participate in resident assessments and move-ins
• Ensure resident preferences, routines, dignity, and aging-in-place goals are honored
• Recruit, hire, train, coach, and support Care Partners
• Maintain staffing schedules and coverage
• Provide performance feedback and accountability
• Support ongoing training and leadership development
• Maintain proactive communication with residents and families
• Facilitate family meetings and care discussions
• Respond promptly to concerns and service needs
• Partner with healthcare providers, department leaders, and support teams
• Ensure compliance with state regulations and Highgate policies
• Monitor labor and overtime budgets
• Participate in daily stand-up meetings
• Maintain quality assurance standards
• Support community programming and resident engagement Skills & attributes
• Compassionate, service-driven leadership style
• Strong communication and follow-through
• Organized approach to staffing, care coordination, and documentation
• Ability to coach team members with professionalism and accountability
• Comfortable partnering with families, residents, providers, and community leaders
• Steady judgment in a fast-paced senior living environment Relatable experience
• Leadership experience in senior living, assisted living, memory care, or healthcare
• Experience supervising caregivers, Care Partners, or resident care teams
• Experience with dementia care or memory care support
• Scheduling, staffing, or care coordination experience
• Experience supporting resident assessments, service plans, or family care discussions Qualifications
• Minimum age of 21
• CPR/First Aid certification, or ability to obtain
• Valid driver's license
• Ability to work flexible hours and participate in on-call support
• Ability to meet state requirements and Highgate standards for resident care leadership
• Ability to communicate clearly, maintain confidentiality, and document care-related information accurately
• Ability to support residents, families, and team members with patience, professionalism, and compassion Why join Highgate At Highgate, we believe every resident deserves purpose, dignity, and meaningful connection.

We support team members through a strong, inclusive culture, leadership development, and clear growth pathways. Team members are supported with a full benefits package, 401(k) with matching, employee referral bonuses, PTO and holiday benefits, and opportunities to grow within a community-centered organization. Join a workplace that values heart, purpose, and community. Apply today — we'd love to meet you.

Pay:

$65,000.00

• $70,000.

00 per year