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Job Description
Employment Type:
Full time
Shift:
Rotating Shift Description:
Summary Assumes responsibility for collection of food preferences and menus. Acts as the department guest relations representative-resolving concerns of patients. Pay starting at $16.80 or higher based on experience
Total Rewards and Benefits:
Competitive compensation, DAILYPAY Benefits effective Day One! No waiting periods. Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability Retirement savings plan with employer match and contributions Opportunity for growth and advancement throughout SJMHS and Trinity Health Tuition Reimbursement
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Discusses menus with patients and families offering consultation in selection of food items and guidance regarding menu selection, based on nutritional needs and diet prescriptions. Works with clinical dietitian-food service to resolve food/menu problems and provide special requests of patients. Responds to/resolves all concerns and requests of patients regarding food service…may deliver meals to patients. Communicates with portable telephones to assure all patients' meal service needs are met. Considers age specific; developmental and cultural needs when interviewing patients to obtain nutritional history information, including food habits and preferences. Collaborates with clinical nutrition as needed. Has functional knowledge of supplement composition and indications for use with specific disease states.
Note:
would not order supplements. Acts as liaison between clinical nutrition and food service department. Acts as liaison between food service and nursing staff. Understands and explains to patients the nutritional value of menu items including fluid amount and carbohydrate exchanges. Maintains the patient diet record in the food service computer system. Maintains and updates the patient card file to reflect accurate diet order information from the medical record, including supplements and caloric counts. Utilizes food service computer to print menus, supplement labels, reports and food production tallies. Modifies patient selections to meet fluid and carbohydrate choice needs. Collects selected patients' menus and prepares them for inputting. Performs various clerical duties such as answering phones, collecting data, tallying and record keeping. Assure delivery of "late" trays/items to patients. Take food service supplies (as needed) to patient rooms / outpatient clinics. May be asked to prepare simple foods like sandwiches/salads. Delivery of assigned snack items to patients. Interacts with nursing personnel and other members of the health care team in resolving patients' dietary problems/concerns.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE
High school diploma and 2 years higher education or equivalent experience in dietetics, business, science, or a closely related field. Six months previous work experience in patient relations, office/ clerical, or related field. Patient nutrition software (CBORD) and/or healthcare food service experience is preferred.
REQUIRED SKILLS AND ABILITIES
Ability to concentrate and pay close attention to detail for up to 50% of work time. Interpersonal skills to communicate effectively with staff and other department personnel and patients. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.
