Ophthalmic Technician

Ophthalmic Technician Pearle Vision - Regency Jacksonville, FL Job Details $17 - $25 an hour 19 hours ago Qualifications Computer operation Direct patient care Medical transcription Customer communication Medical documentation Medical collection Customer relationship building Insurance prior authorization Customer retention Accounts payable Electronic health records (EHR) management Patient assessment Medical coding Medical office experience Greeting customers Medical scheduling Administrative experience High school diploma or GED Medical administrative support Driver's License Financial record maintenance Medical billing Computer skills Patient interaction Managing patient records Communication skills Entry level Retail sales Full Job Description The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management.

JOB TITLE

Ophthalmic Technician / Medical Office Administrator

REPORTS TO

Store General Manager

FLSA STATUS

Hourly; Non-Exempt

POSITION PURPOSE

The major responsibility of the Ophthalmic Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction. We work as a TEAM (and have a lot of fun); cross training into sales associate would be necessary.

OPHTHALMIC TECHNICIAN

The Ophthalmic Technician plays a key role in the optometric practice. Their duties include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports and medical testing. An Ophthalmic Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clinical Duties Taking patient medical histories Preparing patients for examinations Administering tests that include measuring eye pressure, visual acuity, operating equipment during the exam Assisting doctors during the entire examinations Assist with ordering glasses and contact lens supply Administrative Job Duties Greeting and directing patients Answering telephones Updating and maintaining Electronic Medical Records Obtaining insurance verification and authorization Adjust scheduling for priority patients Scheduling appointments Having fun while working hard Patient and insurance billing Optometric medical billing and coding Vision insurance billing and coding Accounts receivable and accounts payable Bookkeeping Selling glasses and contact lens supplies Some Clinical Skills can be learned on the job. Experience with clinical skills is required to apply.

TRAVEL REQUIREMENTS

Helpful to be able to support our 3 other Jacksonville offices on occasion.

QUALIFICATIONS

Experience, Competencies and Education Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships. Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up. Experience with personal computers preferred. Valid State Driver's License and State Minimum Insurance coverage. High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting. Certifications my be required.