Optician/Optometric Technician

Optician/Optometric Technician Naper Grove Vision Care - 3.1 Naperville, IL Job Details Full-time From $21 an hour 1 hour ago Benefits Profit sharing Paid holidays 401(k) Paid time off On-the-job training 401(k) matching Employee discount Flexible schedule Retirement plan Qualifications Optical experience Customer service In-person customer service High school diploma or GED Psychological support for patients Emotional support for patients Phone etiquette Office experience Client interaction via phone calls Full Job Description Naper Grove Vision Care is a well-established optometry practice with a new state of the art facilities in Naperville and Downers Grove, Illinois. We are rapidly growing and we want you to join our great team! We are looking to fill two Optician/Optical Technician roles in our Naperville and Downers Grove locations. Also known as Opticians, Personal Technicians or Optometric Technicians. This role comes with the potential to be a hybrid role that may include cross training in both the optical and optometric technician department. At least 1 year experience is required. Only Full-time positions are available at this time. (35-40hrs per week) Naper Grove Vision Care is seeking candidates with a passion for delivering results through providing a genuine patient experience. We are looking for highly motivated individuals who are willing to learn more about patient care. Our goal is to provide patients with the care they need, while helping them understand the importance of eye and vision health. Our mission through this relationship is to enhance the overall customer experience with exceptional eye care and eyewear.

JOB DESCRIPTION

Provides patient care in the optometric office setting. Assists providers and staff in coordinating patient care. Functions as a primary liaison between patients, families, staff and providers.

TYPICAL WORK ACTIVITIES

Works both autonomously and collaboratively: Communicates with clinical, clerical and billing departments, providers, patients and families to ensure continuity of care. Communication skills (both written and verbal) suitable to express the physical, mental and emotional status of patients and families. Accurately completes and maintains medical records and documents. Performs telephone triage utilizing approved protocols. Demonstrates acceptable time management techniques during pre-testing. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Duties include frame/lens selection, contact lens ordering, glasses inspection/repair, pretesting, patient intake, etc. Maintains optical lab, exam rooms and pre-testing area. Prepares, stocks and cleans rooms as well as maintains supplies and equipment for treatment. Attends staff meetings as scheduled. Maintains skills and knowledge base through training and other structured in-services.

BENEFITS

Paid, on the job training. Competitive compensation, 401k and profit sharing. Paid vacation/sick/personal days.

Paid Holidays:

New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day. Employee/Family Discounts on Services and Eyewear. Free Pair of RX or Non-RX Glasses or Sunglasses Every Year.

OFFICE HOURS

Monday - Thursday 8:30am-7:00pm, Friday 8:00am-5:00pm, Saturday 8:00am-2:00pm QUALIFICATIONS and

REQUIRED ABILITIES

High School Diploma or Equivalent. 1 year Optometry office experience is preferred. Possess good customer service skills and exceptional telephone etiquette. Ability to adapt to various work assignments. Ability to work with non-cooperative patients, patients with psychosocial problems and needs, or chronic and acute health problems. All staff are expected to dress in employer provided, black scrubs and maintain a high level of courtesy and professionalism with customers. Must be able to work in both office locations. (Naperville & Downers Grove)

Job Type:

Full-time Pay:

From $21.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Paid time off Retirement plan Application Question(s): We do not offer medical insurance at this time. Is this a deal breaker?

Experience:

Optical:

1 year (Required)

Work Location:

In person