Optometric Technician (Willing to Train)

OPTOMETRIC TECHNICIAN EMPLOYMENT

Harbor Eyecare Center is a medically oriented optometry practice. Our trusted optometrists and knowledgeable team are focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each patient in every interaction. We are in search of an individual who is inspired by a role that is focused on helping others and providing quality care, while continuously growing professionally and improving Harbor Eyecare Center in meaningful ways. If this is you, we encourage you to apply so that you can get your journey started with Harbor Eyecare Center. Help people see, look and be their very best!

HARBOR EYECARE CENTER'S MISSION

To help you achieve a lifetime of healthy vision for your lifestyle. To accomplish this, we: Are a team of experienced, compassionate professionals, Provide care that exceeds your expectations, Utilize advanced technology to meet your needs.

HARBOR EYECARE CENTER'S CULTURE

Teamwork is our priority. We operate with respect and treat one another with compassion. We recognize our individuality, as our personal strengths are the basis of our joined success. Our actions support the environment and the seacoast community. We believe humor and kindness improve our work experience. We value lifelong learning and skilled efficiency. Positive communication and a helpful attitude are expected. We strive toward our personal best and hold one another accountable to do the same.

POSITION SUMMARY

An Optometric Technician is highly motivated and detail oriented. The technician is primarily responsible for assisting optometrists in preparing patients for their appointments. This can include taking medical/ocular histories, performing standard entrance tests, and making ready any expected device. Optometric technicians assist patient education, and explain treatment plans the doctors have established.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide patients with exceptional customer service by understanding and assisting their needs. Greet each patient with a caring and friendly attitude.
• Use clear, effective, and professional communication—break down technical terms for customers to easily understand.
• Prepare patients for examination by obtaining ocular/medical history, performing standard entrance test, and accurately entering information into the electronic medical record.
• Perform specialized ophthalmic tests as ordered by the optometrists, including: visual field evaluations and advanced diagnostic imaging such as digital ocular imaging.
• Prepare exam rooms by disinfecting, calibrating, and repositioning equipment.
• Create and maintain patient files, following company HIPAA policies regarding confidentiality.
• Help maintain the attractive appearance of the office.
• Attend all weekly staff meetings.
• Participate in training opportunities provided by Harbor Eyecare Center.
• Other duties, as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrate success in a medical, retail office environment addressing a broad spectrum of customer requirements and preferences.
• High level of proficiency with technology. Demonstrate experience by accurately and thoroughly completing electronic medical records.
• Demonstrate effective typing skills.
• Demonstrate ability to establish a positive rapport and build relationships to establish customer-trends.
• Display strong communication skills (oral and written) with the ability to manage priorities in a fast-paced, entrepreneurial environment.
• Possess the ability to multitask, set priorities, and ensure that patient commitments/deadlines are met.
• Be an energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment.
• Proficiency in the utilization of automated equipment and systems standard to the eye care industry.
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission.

PHYSICAL DEMANDS

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
• Manual dexterity to adjust medical equipment and eyeglasses.
• Ability to assist wheelchair-bound patients.

SCHEDULE

• Full-time, including Saturdays 8:00 AM- 1:00 PM.

EDUCATION

• High School or equivalent (Required)
• Certified Ophthalmic Assistant (COA) or Medical Assistant coursework or certification appreciated but not required.

EXPERIENCE

• 1+ year Optical Experience (Not required)
• 1+ year Medical Office Experience (Not required but preferred)
• 1+ year Customer Service Experience (Preferred)

PAY FREQUENCY

• Bi-weekly

FULL-TIME BENEFITS

• Health Insurance
• 401K with company match
• Paid Time Off
• Employee Discount
• We want to ensure that you are the right fit for our team, and that we are the right fit for you.

Because of this, we do ask that applicants return for a second, working (paid), interview in which you get hands on experience to introduce you to the role. Harbor Eyecare Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other bases under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form.

Job Type:

Full-time Pay:

$19.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance On-the-job training Paid time off

Experience:

Optometry/Ophthalmology:

1 year (Preferred) Ability to

Commute:

Exeter, NH 03833 (Required)

Work Location:

In person