Triage Technician

Join EANM as a Tech Triage Technician , who plays a critical role in assessing and prioritizing a patient s needs over the phone. If you thrive in a fast-paced environment, have strong clinical judgement, and want to make a meaningful impact on patient care - this could be the perfect fit! Why Choose Us? Paid on-the-job training & career advancement opportunities Extensive personalized training provided regardless of prior experience Internal Career Ladder Largest Ophthalmology & Optometry practice in the

Southwest What You'll Do:

Prioritize eye-related emergencies by assessing patient symptoms to clarify the responsibilities and expectations Initiate and manage prior authorizations, advocating for patients & supporting physician- designed treatment plans to preserve vision Identify prescription refill needs and collaborate closely with physicians to manage clinical patient care Ensure accurate and efficient documentation in the EMR while effectively coordinating patient care Apply quick & critical thinking in evaluating symptoms, medical history, and patient circumstances in real time What We re

Looking For:

High school diploma or equivalent required COA certification required within 90 days of hire (Tech Triage I) Experience in ophthalmic subspecialties and scribing preferred Strong communication, critical thinking, and multitasking skills Must complete required LMS training annually

Benefits We Offer:

PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!) Medical, Dental & Generous Vision Benefits 401(k) Education Assistance Company-paid Life, AD&D, Disability Insurance & more! •Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon hire. Ready to start a rewarding career? Apply today! Learn more at www.eyenm.com . Req.# 2855