Front Desk/Optometric Tech

Job description Our office is looking for an enthusiastic, service-oriented, and detail-oriented individual to join our practice as an optometric technician and front desk member. Our office is a full scope optometric practice and offers services such as dry eye, diabetic eye exams, glaucoma, and cataract evaluations. We pride ourselves on offering high-quality eye care and eyewear to our patients.

We Offer:

Competitive pay. Paid time off. Vision insurance.

Responsibilities:

Conduct preliminary work-up for patients for a comprehensive eye examination or medical office visits. Assist patients with the completion of medical history forms and ensure accurate medical records are maintained. Prepare examination rooms and ensure all necessary supplies are stocked and equipment is sanitized and ready for use. Provide support at the front desk, including scheduling appointments, answering phone calls, checking in and checking out patients, completing end-of-day duties, and managing patient inquiries. Verify all insurance for the upcoming patient & Including Procedure & well check benefit. Able to communicate with patients regarding Co-pay, Co-Insurance & Deductible, and Collect Office visits, including labs & procedures appropriately. Job functions include performing diagnostic testing, OCT, Visual Field, and Fundus Photography. Educate patients on proper contact lens care, training patients on insertion/removal training and learning about soft contact lenses and specialty contact lenses.

Skills:

Familiarity with basic math concepts to assist in sales and reports. Able to operate a retina camera, OCT, and Visual Field. Familiarity with computer programs such as Microsoft and Google Suite. Excellent communication skills, both verbal and written, to effectively interact with patients and team members. Strong work ethic, attention to detail, and organizational skills to manage multiple tasks efficiently. Spanish speaking is a plus.