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Ophthalmic Technician
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Eyedentity Eyecare + Eyewear
Spokane, WA (In Person)
$40,822 Salary, Full-Time
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Job Description
Eyedentity Eyecare + Eyewear Ophthalmic Technician Eyedentity Eyecare + Eyewear, a private optometry office and optical boutique, is seeking a Ophthalmic Technician to join our practice and perform a variety of patient care, testing, and comprehensive medical assistant duties, as well as assist Opticians with dispensing and glasses adjustments as needed. We are looking for a person who is organized and thrives in a fast-paced environment, while collaborating well with team members and providing a high level of customer service to our patients.
- Collect patients' medical histories and ensure information in the electronic health record (EHR) is accurate to assist doctors and ensure proper charting and documentation of each appointment.
- Operate ophthalmic equipment to conduct pre-testing patients and special testing on patients, including visual fields, retinal screening photos, Fundus photos and OCT.
- Coordinate patient referrals and assist with phone triage.
- Sterilize instruments and maintain ophthalmic instruments or equipment.
- Support front desk as needed to schedule patients, verify insurance eligibility and assist with patient flow in office.
- Help to manage doctors' schedules to maintain a full and busy practice.
- Treat patients with the utmost respect and compassion while maintaining patient confidentiality.
- May perform a variety of office, clerical and support tasks as needed.
- High school diploma or equivalent.
- Medical experience preferred, preferably in an optometry office.
- Customer service experience preferred.
- Excellent communication skills required, with a high level of tact and professionalism.
- Strong time management and organizational skills required.
- Work effectively and calmly with frequent interruptions in a fast-paced environment.
- Ability to multi-task and handle multiple customer interactions/phone calls at once.
- Maintain professional demeanor and demonstrate superb customer service under all circumstances.