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Receptionist/Optometric Technician
Job
Marsh Family Eye Care
Oshkosh, WI (In Person)
Full-Time
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Job Description
We are growing! Marsh Family Eyecare is a team of experienced eye care professionals that cares for patient's vision and health care needs. We are seeking an experienced Optical Technician. Responsibilities will include direct patient communication, scheduling, conducting medical testing and selection of frames. This position is full time hours.
Responsibilities:
- Welcome and greet patients to the office
- Answer phones, make appointments, pre-test patients, verify insurance eligibility and other front desk tasks
- Ensure a quality patient experience through professional interactions
- Assist doctors with testing for routine and medical visits
- Provide appropriate guidance to patients regarding insurance benefits
- Inform patients of best lens and lens options to fit the needs of the patient
- Guide patients into proper frame selection. Dispense and adjust eyeglasses Qualifications
- Prior optical experience is strongly preferred
- Excellent organization skills
- Ability to prove enthusiastic and concise communication to meet/exceed patient expectations
- Ability to multi-task
- Attention to details and follow-up
- Strong computer skills
- Ability to demonstrate critical thinking skills