Licensed Optician - Somerville, MA

Licensed Optician - Somerville, MA

MEDICAL EYEGLASS CENTER - 3.3

Somerville, MA Job Details Part-time | Full-time From $38 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Bereavement leave Life insurance Referral program Qualifications Bilingual Customer communication Microsoft Excel Optical experience Customer service Employee relationship building Optics Organizational skills Stakeholder relationship building

Full Job Description Licensed Optician Somerville, MA Full Time:

Monday - Friday 8:30am-5pm About Medical Eyeglass Center (MEC) At MEC, we partner with leading medical/ophthalmology practices to provide patients with high-quality vision care and eyewear services. Our employees work directly inside medical offices, helping patients select and fit eyewear while creating a positive, professional experience. We pride ourselves on accuracy, customer service, and a patient-first approach that sets us apart. Position Overview MEC is seeking a skilled, patient-focused Optician to join our team. In this position, you'll play a key role in the successful operation of the optical dispensary, deliver outstanding service, and work closely with both patients and clinic staff. This is a great opportunity for someone who enjoys combining technical expertise with patient care in a supportive and professional setting. What You'll Do Provide patients with an outstanding eyewear experience, from selection to fitting and adjustments. Accurately process and complete orders through MEC's point-of-sale systems. Maintain detailed records of prescriptions, orders, payments, and insurance claims. Review and track lab orders to ensure timely and accurate completion. Submit insurance claims, post payments, and follow up on outstanding receivables. Dispense prescription and non-prescription eyewear (and contact lenses where applicable.) Assist patients with eyewear adjustments, repairs, and cleaning. Maintain frame inventory, keeping displays organized, clean, and fully stocked. Review daily patient schedules to anticipate volume, insurance eligibility, and sales opportunities. Support in-office promotions and marketing materials. Build positive working relationships with providers, technicians, and administrative staff. Maintain a professional and welcoming environment for patients and staff. What We're Looking For A friendly, professional, and patient-focused personality. Ability to read and interpret spectacle prescriptions (and contact lenses where applicable). Skilled in eyewear fitting, adjustments, and repairs or willing to learn. Strong customer service and sales skills, including handling objections. Clear and professional verbal and written communication. Proficiency with MS Excel, email, and insurance portals (preferred). Strong organization and time management skills. Team-oriented with the ability to build effective relationships. Attention to detail and problem-solving mindset. Receptive to feedback and committed to continuous learning.

Job Types:

Full-time, Part-time Pay:

From $38.00 per hour

Benefits:

401(k) Bereavement leave Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance

Experience:

Optical:

1 year (Required)

License/Certification:

Dispensing Optician License (Required) Ability to

Commute:

Somerville, MA 02143 (Required)

Work Location:

In person