Empower Café Pathway Navigator

Empower Café Pathway Navigator Workshops Empowerment Inc. Birmingham, AL Job Details Part-time | Full-time $22 - $25 an hour 1 day ago Qualifications Community outreach programs Occupational safety regulation compliance Food safety management Operations management Café Working with individuals with disabilities Sales Inventory management Staff scheduling Associate's degree in Business Administration Public speaking Managing hospitality teams Mid-level 3 years Sanitation procedures Team development Managing budgets in a finance role Financial operations management Team management Driving Hospitality Management Plating Kitchen staff training Organizational skills Business Administration Productivity software Business Associate's degree Leadership Implementing cost-saving initiatives

Full Job Description Job Description:

Empower Café Pathway Navigator " Enthusiastic about creating impactful programs for individuals living with disabilities? We're seeking an innovative navigator to help lead our latest social enterprise program, Empower Café and make a lasting difference in our community!"

Department:

Development and Programs Reports to:

Director of Development & Programs FSLA:

Non-Exempt Date Updated:

May 2026

Job Summary:

The Empower Café Pathway Navigator will help oversee the daily operations of Empower Café, a social enterprise, training program designed to provide certification, experience, and employment opportunities for individuals living with disabilities and/or facing other barriers to employment. The role involves oversight and training of staff, ensuring exceptional customer service, maintaining operational efficiency, and fostering a supportive and inclusive environment for all employees and customers. This is a part-time position with the potential for full-time employment in the future.

Qualifications:

Associate's degree in business administration, hospitality management, or a related field preferred. Minimum of three (3) years of experience in café, food production/sales, or restaurant management. Experience collaborating with individuals living with disabilities and/or other barriers to employment is highly desirable. Must have comfort and aptitude to collaborate with people of various backgrounds. Strong leadership and team management skills as well as excellent interpersonal and communication skills. Ability to manage multiple tasks and work under pressure. Proficiency in using café management software and Microsoft Office Suite. Commitment to fostering an inclusive and supportive work environment. Adaptable, independent, creative thinker with a solution-oriented mindset. Ethical judgment and discretion with confidential information. Excellent planning and organizational skills, including the ability to manage multiple projects at once, meet deadlines, and produce consistent, measurable results. Must have dependable transportation and have a driving record acceptable to WE Inc.'s insurance company for coverage, plus auto liability coverage that meets WE Inc.'s requirements.

Responsibilities :

Operational Oversight:

Oversee daily café operations, ensuring smooth and efficient workflow. Manage inventory, order supplies, and maintain equipment. Develop and implement standard operating procedures to ensure consistency and quality. Ensure compliance with health, safety, and sanitation regulations.

Staff Administration:

Train and supervise café staff, including individuals living with disabilities and/or facing barriers to employment by providing ongoing coaching and support to staff, fostering their professional development. Schedule staff shifts, ensuring adequate coverage and efficient operation. Conduct regular performance evaluations and address any performance issues promptly.

Customer Service:

Ensure high levels of customer satisfaction through excellent service and address customer inquiries, feedback, and complaints professionally and promptly. Develop and implement strategies to attract and retain customers.

Financial Management:

Monitor and manage the café's budget, including revenue and expenses. Implement cost-saving measures and strategies to increase profitability.

Program Development:

Integrate job readiness and development curriculum into daily operations. Coordinate with the garden and healthy eating promotion initiatives.

Community Engagement:

Build and maintain relationships with local businesses, community organizations, and stakeholders. Represent Empower Café at community events and networking opportunities. Collaborate with Director of Marketing to promote the café's mission and programs through various marketing channels.

Food Preparation:

Prepare menu items and basic food production. Follow recipes, portioning, and food presentation standards. Lead daily café operations by helping ensure menu items are prepared in a timely manner. Maintain cleanliness and organization of food preparation areas. Follow all food safety and sanitation procedures during preparation and service. This job description is a general description of essential job functions. Adjustments will be made to the job description as the program is developed further. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of WE Inc. are expected to perform tasks as assigned by their supervisor/manager, regardless of job title or routine job duties, subject to reasonable accommodation.

Compensation:

$22.00 - 25.00/hour

Typical Working Conditions:

Work is performed in a café setting and commercial kitchen. Work may require sitting for long periods of time, standing, and limited public speaking. Requires manual dexterity sufficient to operate equipment, as necessary. Requires normal range of hearing. Requires driving, primarily locally, but occasionally regionally. Involves contact with staff and the public. Please also note that reasonable accommodation may be provided to enable employees living with disabilities to perform the essential functions of the position.

Work Hours:

This is a full-time, non-exempt position. Hours will vary based on events and program needs, but typical work hours are 6:30 a.m. - 3:00 p.m., Monday through Friday. We encourage applicants of all backgrounds and experience and invite you to join us in making a meaningful difference through our non-profit, social enterprise program. How to Apply For more information or to apply, please visit our career page at Careers | Join Our Inclusive Team Today — WE Inc. Workshops Empowerment Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.