Job Description
Must be Peer Support Certified!!
Job Summary:
The Outpatient Navigator , plays a pivotal role in supporting clients through recovery, mental health challenges, housing stability, and life skills development. This position is responsible for providing wrap-around services, as the direct service member of the Navigation Department, delivering case management, transportation, and peer support services during the transition of the continuum of care. This position fills the gaps in a client over the lifetime of a client's treatment. Acting as both a resource and advocate, the Outpatient Navigator provides direct support to clients, ensuring access to necessary recovery resources, community services, and personal growth opportunities while maintaining a safe and supportive living environment. Qualifications:
Must be 21 years or older. Recovery Peer Support Specialist (PRSS) Certification or ability to obtain certification before starting position. The candidate identifies as being in recovery from a substance use disorder and is willing to share details of his or her personal recovery experience. Minimum of one year of sustained sobriety. Enthusiastic about providing support and recovery to patients in early recovery from opiate use disorders. Thorough understanding of stressors that can impact clients in recovery from opiate use or mental health disorders. Must be comfortable using Google Workspace (Gmail, Drive, Docs, Sheets, etc.) to organize, track, and communicate effectively. Able to maintain client confidentiality. Adherent to the Code of Ethics. Maintains current certifications for this position: CPR/First Aid Certification HIPAA Compliance Training Duties and Responsibilities:
Work directly with clients to help actualize life skills into daily practices. Provide direct assistance to clients to aid in the realization and completion of recovery objectives and goals. Meet with clients on a regular basis to discuss their progression and struggles relative to recovery plan objectives. Provide direct assistance in the form of transportation to Intensive Outpatient Programming or other engagements, filling out forms, making phone calls, accompanying clients to appointments, helping them move into housing, etc. Assist a client with a variety of supportive interventions including, but not limited to recovery from addiction, transitioning between levels of care, dealing with mental health diagnoses, financial downturns, career change, and even family relationship issues. Assist in finding necessary services other than covered services to meet basic needs. Documentation of services into EMR System. Collaborating with family members or other involved parties for the purpose of maintaining or enhancing a person's functioning and recovery. Outreach and follow-up of crisis contacts and missed appointments. Participate in staffing, treatment planning, and case conferences. Other responsibilities as assigned by the Navigation Supervisor/Manager. Travel is required for this position. Peer Support Provide a model for both people in recovery and staff by demonstrating that recovery is possible. Provide recovery education to clients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance. Assist recovering people to identify their personal interests, goals, strengths and weaknesses regarding recovery. Assist/coach recovering people develop their own plan for advancing their recovery. Facilitate the transition from professional services to community-based services. Promote self-advocacy by assisting recovering people to have their voices fully heard; their needs, goals and objectives established as the focal point of rehabilitation and clinical services. Actively identify and support linkages to community resources (communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, etc.) that support the recovering person's goals and interests. Provide hope and encouragement for opportunities at varying levels of involvement in community-based activities (e.g., work, school, relationships, physical activity, self-directed hobbies, etc.). Develop relationships with community groups/agencies in partnership with others in the agency. Identify barriers (internal and external) to full participation in community resources and develop strategies to overcome those barriers. Physical Demands:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to walk, bend, stand, climb stairs, speak English, hear, use a telephone, drive an automobile, and operate standard office equipment, such as a computer, copier, and fax machine. Must be able to lift and carry up to 30 pounds. Job Type:
Full-time Pay:
From $18.00 per hour Benefits:
401(k) Dental insurance Disability insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply License/Certification:
Peer Support Certification (Required) Work Location:
In person
