Patient Navigator Lead

Patient Navigator Lead Cottage Health - 3.7 Goleta, CA Job Details Full-time $26.57 - $40.34 an hour 1 day ago Qualifications Employee onboarding Insurance prior authorization Handling customer inquiries Mid-level Medical scheduling Staff training Onboarding process management Escalation handling Full Job Description Cottage Health seeks a Patient Navigator Lead for their CH Navigation Center department responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical staff/offices on pertinent patient information. This position serves as a primary resource for escalations in mitigating caller issues. Assists with employee onboarding and training as needed. Provides exceptional customer service and demonstrates dedication to the organization's mission, vision, and values.