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Patient Liaison Staff

Job

Signal Health Solutions, Inc.

Signal Hill, CA (In Person)

$35,000 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/25/2026

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Job Description

Patient Liaison Staff Signal Health Solutions, Inc. Signal Hill, CA Job Details Full-time From $35,000 a year 18 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Collaborate with healthcare professionals Customer communication Client inquiry handling Medical scheduling Client interaction via phone calls Full Job Description Job Description - Patient Liaison Staff
PRIMARY FUNCTION
The Patient Engagement Representative is responsible for creating a positive patient experience by accurately and efficiently handling proper outreach to patients. Your primary focus is to elevate the patient experience, stimulate engagement, and streamline communication. This role entails offering comprehensive assistance, guidance, and unwavering support to patients. Your advocacy ensures that each patient encounters a positive and fulfilling healthcare journey.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list may not include all the duties that may be assigned. Conducts outreach to patients to gather feedback, assess needs, and identify areas for improvement, make welcome calls to new members, Provides guidance and support to patients navigating the healthcare system, including assistance with appointment scheduling, insurance inquiries, and access to resources. Provide monthly enrollment assistance with New, member enrollment reports, termination reports Monitors queue to ensure patient inquiries are handled professionally and in a courteous, responsive, and timely manner. Send out letters/flyers/reminders to patients regarding Annual Wellness or change in health plan. Connect with PCPs to obtain updated contact information, as well as connect with staff to ensure that they are seeing patients .
EXPERIENCE
Previous experience in a healthcare setting, preferably in patient engagement, patient advocacy, or healthcare coordination. 2-3 years previous healthcare experience preferred. Medical Assistants are welcome
Pay:
From $35,000.00 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person