Patient Advocate I

Patient Advocate

I OCC - 3.8

Denver, CO Job Details Full-time $20 - $24 an hour 18 hours ago Benefits Profit sharing Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Pet insurance Qualifications Computer operation Phone communication Medical office experience Client rapport building HIPAA Employee relationship building Medical scheduling Desktop applications Computer skills Patient interaction Typing Manual handling Grammar Experience Office phone management Full Job Description

OVERVIEW

The Patient Advocate is responsible for ensuring the clinic meets the required standards to be successful. This includes HIPAA rules, OSHA rules, Compliance rules and regulations against fraud and abuse. Assignments are made in terms of broad goals and objectives and the incumbent must apply considerable decision making and independent judgement in daily activities.

ESSENTIAL FUNCTIONS

Eligibility check Fixing charts/mistakes Phreesia appointment validations; cancellation/reschedules Pre-registration Recognize, greet and register patients in a polite, prompt and helpful manner ProviderFlow Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously Verify current informational statuses and collect insurance information, demographic information and signatures as needed

REQUIRED QUALIFICATIONS AND SKILLS

Minimum of 6 months experience in healthcare setting Knowledge of medical office procedures knowledge of computer systems and applications Knowledge of grammar, spelling and punctuation Skills in operating business office machines Skills in answering the telephone in a professional manner Ability to read, understand and follow oral and written instruction Ability to establish and maintain working relationships with patients, employees and the public

PAY & BENEFITS

Medical, Dental and Vision Insurance Generous PTO package and paid holidays Company-paid life insurance and long term disability insurance Ability to purchase accident insurance, short and long-term disability insurance. Opportunities for internal training and development Retirement Plan eligibility after one month of service with eligibility in company profit sharing Most positions offer Monday - Friday work schedules

WORKING CONDITIONS

Typical business office environment Possibility of local travel Constant viewing of computer monitor, mousing and typing Frequent standing, walking and sitting Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus Hours of business are Monday - Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Pet insurance Vision insurance

Work Location:

In person