Front Desk

Front Desk Las Mercedes Management Miami, FL Job Details Full-time $15 an hour 1 day ago Qualifications Bilingual Guest relations Medicare Insurance verification Electronic health records (EHR) management Phone communication Intake Maintaining patient confidentiality Medical office experience Greeting customers Medical scheduling High school diploma or GED Medical administrative support Transportation planning Patient interaction Entry level Client interaction via phone calls

Full Job Description Title of Position:

Front Desk Position Summary:

To ensure the patients and other visitors have a pleasant, satisfying and courteous experience with the center, via telephone or in person.

Responsibilities:

Greeting patients and visitors when they enter the center. Answer telephones promptly and professionally. Schedules primary care visits and other appointments accordingly. Verify patient insurance information, per plan policy. Collects and logs co-payments and payments received for medical services rendered and submit it with receipt to the Center Managers or designee. Contacts patients one day, prior to scheduled appointment to verify upcoming appointments. Initiates new patient process by scanning insurance membership card, picture Identification and any other documentation such as Medicare or Medicaid. Maintains professional conduct and appearance at all times. Arranges patient transportation for patients in need, to facilitate appointments with their Primary care physician or any other appointments. Safeguard patient privacy and confidentiality. Proficient in EMR and Patterson Software Performs other assigned duties as directed by the Manager.

Qualifications:

High school graduate or GED Customer service and interpersonal skills Previous medical office setting experience preferred Bilingual